Branch Manager

Hugo Roy Consultancy Ltd; Immingham; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading consultancy firm in the UK is seeking a Branch Manager to oversee operations and drive sales within a key branch. The role involves leading a diverse team, ensuring operational efficiency, and delivering outstanding customer service. The ideal candidate will have proven leadership experience in the trade or retail sector, strong commercial awareness, and excellent people management skills. This position offers a competitive salary with a bonus scheme, along with career progression opportunities.

Benefits

Basic Salary of £45,000 - £50,000

Company pension

Training and development opportunities

Company car or allowance

Qualifications

• Proven leadership experience in a trade, retail, or distribution environment.
• Strong commercial awareness and data-driven decision-making skills.
• Excellent people management and team-building abilities.

Responsibilities

• Lead and develop a diverse team to achieve branch goals.
• Drive sales and profitability, hitting targets and KPIs.
• Ensure efficient day-to-day operations and compliance.

Skills

Leadership experience

Commercial awareness

People management

Customer focus

Organisational skills

Knowledge of building materials

Job description

About the Role

As Branch Manager, you will take full responsibility for the performance, growth, and smooth running of one of our key branches within our national network. This is a hands-on leadership role where you’ll set the tone, lead by example, and ensure the branch delivers outstanding service, strong commercial results, and a safe, engaging workplace for colleagues.

You will oversee all aspects of branch operations, from sales and customer service to stock management, health & safety, and team development. With a strong focus on driving revenue and profitability, you’ll be empowered to shape the branch’s direction while upholding our values and national standards.

Key Responsibilities

• Leadership & People Management
• Lead, motivate, and develop a diverse team to deliver excellent service and achieve branch goals.
• Foster a positive culture of accountability, teamwork, and continuous improvement.
• Ensure staff are trained, supported, and developed to reach their potential.
• Commercial & Sales Performance
• Drive branch sales and profitability, hitting agreed targets and KPIs.
• Build strong relationships with local trade customers, housebuilders, and key accounts.
• Identify opportunities for growth, new business, and local market share.
• Operational Excellence
• Ensure efficient day-to-day operations, including stock control, logistics, and supplier management.
• Maintain compliance with company policies, industry regulations, and health & safety standards.
• Oversee financial controls, including budgets, P&L, and reporting.
• Customer Experience
• Deliver an exceptional, consistent customer experience that sets us apart in the marketplace.
• Resolve issues effectively, ensuring customer satisfaction and loyalty.
• Champion service improvements based on customer feedback.

Skills & Experience Required

• Proven leadership experience in a trade, retail, or distribution environment (ideally builders merchants, construction supply, or related sector).
• Strong commercial awareness with the ability to interpret financial information and make data-driven decisions.
• Excellent people management skills, with a track record of building high-performing teams.
• Customer-focused, with excellent communication and relationship-building skills.
• Strong organisational and problem-solving abilities, able to thrive in a fast-paced environment.
• Knowledge of building materials and the construction sector is desirable.

What We Offer

• Basic Salary of £45,000 - £50,000 per annum with a bonus scheme.
• Company pension and benefits package.
• Training and development opportunities with clear career progression routes.
• The chance to lead a branch within a respected national brand, shaping its success and making a real impact.
• Company car (or) company car allowance.