Branch Manager

Arco Ltd; Basildon; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Branch Manager to lead a team in Basildon. This role involves driving change, managing sales activities, and ensuring excellent customer service. The ideal candidate will possess strong management and retail experience, along with a passion for creating a collaborative work environment. Join a company with a rich 140-year legacy, committed to safety and excellence, and play a key role in their transformation journey towards profitability and sustainability. If you are ready to make an impact and lead a dedicated team, this opportunity awaits you.

Benefits

Competitive Salary

Annual Bonus up to 10%

32 Days Holiday

Community Volunteering Days

Pension Scheme

Life Assurance

High Street Retailer Discounts

Employee Assistance Programme

Learning Management System Access

Long-term Service Awards

Qualifications

• Experience in actively selling to new and existing customers.
• Essential management and retail experience required.

Responsibilities

• Accountable for Health and Safety, cash, stock, and maintenance of the Branch.
• Drive sales campaigns and manage customer accounts effectively.

Skills

B2B Sales

Management Experience

Customer Service

Retail Experience

IT Skills

Health & Safety Knowledge

Job description

About The Role

Can you bring a team together to work collaboratively towards one common goal? Are you passionate about understanding individuals on a deeper level so they can show up and bring their best selves to work in an enjoyable environment? Arco are currently looking for a Branch Manager to be based at our safety store in Basildon in an exciting opportunity which requires someone to drive change and work towards ambitious targets.

Key responsibilities include:

• Accountable for the Health and Safety, cash, stock, security and maintenance of the Branch and Team.
• Coordinating all sales activities of Branch colleagues (including new business account activity and campaign management to deliver the Sales forecast).
• Responsibility for the performance and management of selected customer accounts and the contact strategy within Branch.
• Supporting and driving sales campaigns through customer site visits, interaction via telephone, leaflet distribution and other sales activity.
• Analysing relevant performance data and take appropriate actions to maximise sales.
• Being responsible for the people management of all Branch colleagues; providing coaching, development and performance management support.
• Executing Marketing activity plan, including merchandising in line with agreed campaigns.
• Accountability for the delivery of the Hire and Vending proposition within Branch, including people management, stock control, customer service and generating sales leads.
• Building strong relationships with customers, key vendors stakeholders, as well as national and local sales teams to ensure delivery of excellent customer service.
• Managing the cost base of the Branch in line with agreed expenditure targets.
• Accountability for audit compliance and stock management in line with company policies and procedures.

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A competitive starting salary dependent on experience plus up to 10% annual bonus.
• 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days.
• 2 fully paid Community Volunteering days every year.
• An excellent pension and Life Assurance scheme.
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks.
• Free, 24-hour access to our Employee Assistance Programme.
• Access to our Learning Management System, to support your personal and career development.
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years.

The ideal Branch Manager will be/have:

• Experience of actively selling to new and existing customers, ideally B2B.
• Management experience essential.
• Good understanding of how excellent customer service is delivered.
• Retail experience is essential.
• Strong IT skills required.
• Driving licence preferred.
• Comprehensive knowledge of market and competition desirable.
• Good understanding of Health & Safety procedures.

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.