Branch Colleague: Customer-Driven with Uncapped Bonuses

Timpson-Ltd; Farnham; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Uncapped weekly bonuses

Birthday day off

Discount card

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

Mental health support

Job summary

Johnson's Dry Cleaners, part of the Timpson Group, in Farnham, is hiring a Branch Colleague for a permanent full-time role. You will support daily branch operations, deliver excellent customer service, and benefit from thorough on-boarding and ongoing training. A weekly uncapped bonus is available beyond the base pay.

You will work 40 hours over 5 days, including weekends, with some overtime after training. The company emphasizes value, learning, and progression within the Timpson Group.

Qualifications

• No formal qualifications required; full in-house training provided.
• Excellent customer service skills and friendly demeanor.
• Willingness to work weekends and 40-hour week.
• Ability to follow policies and procedures.

Responsibilities

• Assist the manager in the day-to-day running of the branch.
• Ensure policies and procedures are followed and provide excellent service to customers.
• Learn quickly through the training program and develop new skills.
• Perform an act of kindness for customers or colleagues every day.

Skills

Excellent customer service

Strong communication

Positive attitude

Team player

Job description

Johnson's Dry Cleaners, part of the Timpson Group, in Farnham, is hiring a Branch Colleague for a permanent full-time role. You will support daily branch operations, deliver excellent customer service, and benefit from thorough on-boarding and ongoing training. A weekly uncapped bonus is available beyond the base pay.

You will work 40 hours over 5 days, including weekends, with some overtime after training. The company emphasizes value, learning, and progression within the Timpson Group.