Branch Colleague

Timpson-Ltd; Farnham; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Uncapped weekly bonuses

Birthday day off

Discount card

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

Mental health support

Job summary

Johnson's Dry Cleaners, part of the Timpson Group, in Farnham, is hiring a Branch Colleague for a permanent full-time role. You will support daily branch operations, deliver excellent customer service, and benefit from thorough on-boarding and ongoing training. A weekly uncapped bonus is available beyond the base pay.

You will work 40 hours over 5 days, including weekends, with some overtime after training. The company emphasizes value, learning, and progression within the Timpson Group.

Qualifications

• No formal qualifications required; full in-house training provided.
• Excellent customer service skills and friendly demeanor.
• Willingness to work weekends and 40-hour week.
• Ability to follow policies and procedures.

Responsibilities

• Assist the manager in the day-to-day running of the branch.
• Ensure policies and procedures are followed and provide excellent service to customers.
• Learn quickly through the training program and develop new skills.
• Perform an act of kindness for customers or colleagues every day.

Skills

Excellent customer service

Strong communication

Positive attitude

Team player

Job description

Johnson's Dry Cleaners
(Part of Timpson Group Limited)

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Position: Branch Colleague

Location: Farnham Johnson Cleaners

Job Type: Permanent - Full Time

Pay: Starting at £26,520 per annum, increasing to £26,728 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times. .

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group!

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

We look forward to meeting you!