Branch Colleague

JOHNSONS THE CLEANERS; West Kirby; In loco; GBP 9800 - 9900; Part-time

Vantaggi offerti da questo lavoro

Uncapped weekly bonus

Annual salary reviews

Training

Overtime during holidays

Birthday day off (implied in benefits)

Discount card benefits

Social events

Descrizione del lavoro

Johnson's Dry Cleaners, part of the Timpson Group, is looking for a Branch Colleague in Woolton. This permanent part-time role covers 16 hours across 7 days, with training from day one and an opportunity for overtime in holidays.

You will assist the Branch Manager in daily operations, ensure policy compliance, and provide excellent customer service. No prior experience is required, as extensive training is provided to develop new skills.

Competenze

• Excellent customer service skills are essential.
• We provide in-depth training from day one.
• Positive, friendly and confident communicators succeed.

Mansioni

• Assist the Branch Manager with daily branch operations.
• Ensure policies and procedures are followed and high service levels are maintained.
• Deliver excellent service to all customers at all times.
• Complete an act of kindness for customers or colleagues every day.

Conoscenze

Customer service

Communication

Positive attitude

Friendly

Confidence

Descrizione del lavoro

About the job Branch Colleague

Johnson's Dry Cleaners

(Part of Timpson Group Limited)

Woolton Johnsons

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Branch Colleague

Location

Woolton (and possibility of surrounding area)

Job Type

Permanent Part Time

Pay

Starting at £9,761.28 per annum, increasing to £9,792.00 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours

16 hours of 7 days, which would be planned in advance with the Branch Manager. Training requires 5 out of 7 days. Option of overtime during holiday periods.

Job Description

Your day-to-day responsibilities will be to assist the manager in the day-to-day running of the branch. Within this purpose, the job holder will ensure the correct policies and procedures are complied with in line with company policy and practice, and ensure an excellent service is provided to all customers at all times.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group!

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our "happiness index" to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• ... and more!

Who We're Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's , we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

Who We Are

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

We look forward to meeting you!