Branch Assistant Twilight

Booker Group; Liverpool; Hybrid; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco colleague discount 10–15%

Tesco Mobile deals

Tesco Bank insurance discounts

Eye test discount

Health checks

RAC breakdown discounts

Cycle to work scheme

Save As You Earn share scheme

Pension contributions

Life Assurance

Employee Assistance Programme

Virtual GP

Job summary

Booker Group is seeking a customer-focused individual to join our team at Kirby, Liverpool. You will be part of a fast-paced, 5/7 operation, contributing to fast service at tills and ensuring stock readiness for customers, while maintaining a welcoming and professional appearance.

We value a can-do attitude, reliability and a commitment to going the extra mile for shoppers. Candidates must be 18+ and prepared to work early mornings or late shifts as needed.

Qualifications

• Demonstrates a real can-do attitude and passion for helping customers.
• Strong customer service mindset with a focus on speed and accuracy.
• Be punctual, reliable and well-presented at all times.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Keep shelves stocked and ensure speedy service through tills.
• Prioritise customer needs and help them find what they need quickly.
• Assist with deliveries and accurately pick items for orders when required.

Skills

Can-do attitude

Customer service

Punctual & presentable

Team player

Job description

• Location Hornhouse Lane Britonwood Ind Est, Kirby Liverpool
• Contract TypePermanent
• Hours38
• Closing Date 2 November, 2026
• Business Unit Makro Wholesale

Hornhouse Lane Britonwood Ind Est, Kirby LiverpoolL33 7YQ

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

Main Responsibilities

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

Please note

• We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
• On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
• *Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

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