Branch Assistant: Mon-Fri, 3:30pm Finish + 5 Weeks Holiday

Stevenswood Ltd; Perth; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Five weeks holiday

Bank holidays

Health Cash Plan

Company Sick Pay

Retail Discount Scheme

Life Assurance Cover

Friends and Family Cashback

Paid volunteering time

3.30pm Friday finish

Job summary

Stevenswood Ltd. in Perth is seeking a Branch Assistant to join its busy Perth team. This full-time, permanent role requires customer service, sales support, administration and warehouse duties, with a 39-hour week and a 3.30pm Friday finish.

You will handle enquiries, prepare quotations, manage orders and stock, and help ensure customers leave satisfied. Benefits include holiday, health plan, discounts and life cover.

Qualifications

• Excellent customer service and communication skills.
• Strong organisation and attention to detail.
• Confidence discussing products and following up sales opportunities.
• Basic numeracy and computer skills.
• Willingness to learn about company products, systems and processes.
• Safe, responsible and flexible approach to work.
• Experience in customer service, retail or similar branch environments would be helpful.

Responsibilities

• Looking after customers: responding to enquiries, assisting with customer accounts and keeping customers updated about orders, quotations and promotions.
• Supporting sales: preparing quotations using industry-specific software, explaining products and proactively contacting existing or lapsed customers.
• Managing orders and stock: picking stock, organising loads for dispatch and helping ensure goods are stored efficiently.
• Keeping information accurate: maintaining the customer database, accepting payments and supporting end-of-day banking and reporting.
• Maintaining branch standards: helping keep the branch organised, efficient, clean and safe.
• Working towards targets: supporting the achievement of branch KPIs and identifying opportunities to generate additional business.
• Supporting the team: helping new colleagues settle in and assisting the Branch Manager whenever required.

Skills

Customer service

Communication skills

Organization

Attention to detail

Numeracy

Computer skills

Team player

Job description

Stevenswood Ltd. in Perth is seeking a Branch Assistant to join its busy Perth team. This full-time, permanent role requires customer service, sales support, administration and warehouse duties, with a 39-hour week and a 3.30pm Friday finish.

You will handle enquiries, prepare quotations, manage orders and stock, and help ensure customers leave satisfied. Benefits include holiday, health plan, discounts and life cover.