Branch Assistant - Electrical Wholesale

Rexel; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Rexel UK seeks a Branch Assistant for their Norwich location, providing customer support and sales assistance in an electrical wholesale environment. Candidates should possess strong customer service skills and experience in stock management. Enjoy competitive benefits including annual leave, a pension scheme, and wellbeing support.

Benefits

33 days annual leave including bank holidays

Contributory pension scheme

Life assurance

Learning and Development opportunities

Enhanced family leave benefits

Staff discount on webshop

Qualifications

• Experience working in a customer-facing role.
• Ability to build strong customer relationships.
• Experience from a Retail/Trade or Wholesale stock environment.

Responsibilities

• Supporting customers with inquiries and quotes.
• Picking and packing customer orders.
• Assisting the sales team with product availability.

Skills

Customer Service

Sales Support

Communication

Stock Management

Job description

Rexel UK are looking for a Branch Assistant to join our Norwich Branch, working Monday to Friday, 08:00 - 17:00.

As aBranch Assistant, you will be supporting across the team with carrying out Customer support, Warehouse duties and serving customers on the Trade Counter, taking phone calls about stock availability, Quotes or Orders, to picking & packing customer orders ready for collection or delivery.

Ideally, you will have experience within an electrical wholesale / trade environment, with the ability to support in sales activities whilst ensuring a great service is provided for every single customer.

The Benefits of a Career with Rexel:

• 33 days annual leave(including bank holidays)+ Birthday Day off after 1 years’ service
• Contributory pension scheme and life assurance
• Extensive Learning and Development opportunities from day one
• Your Wellbeing:Enhanced family leave benefits,Buy and Sell annual leave, 24/7Free virtual GP service and Mental Health First Aiders available to support you
• Staff discount on our webshop

What we are looking for you be a Branch Assistant:

• Customer Service:Experience working in a customer facing role, building strong customer relationships and able to demonstrate great service provided for repeat business.
• Sales Support: Supporting the sales team by ensuring product availability and assisting with customer inquiries.
• Communication:The ability to ask questions and provide information effectively across different stakeholders e.g. Colleagues, customers & Suppliers.
• Stock Management:Experience from a Retail/ Trade or Wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods in to store/branch. Assisting in the management of branch stock, including daily profiling requests and monthly stock adjustments.

Why Join Rexel?

• Be part of a global leader in the distribution of electrical products and solutions.
• Enjoy a supportive and collaborative work environment.
• Access to professional development and career growth opportunities.
• Competitive salary and benefits package.

How to Apply: If you’re ready to take the next step in your career, we’d love to hear from you! Contact the Rexel Recruitment Team at [e-mail] for more information

At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.