Branch Assistant

Rexel USA Incorporated; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading distributor of electrical products as a Branch Assistant in York! This role offers a dynamic environment where no two days are the same. You'll engage with trade professionals and the public, ensuring excellent customer service while managing shop displays and handling orders. With a focus on internal progression and talent development, this innovative company values diversity and inclusion, creating a supportive workplace for all. If you have a passion for customer service and enjoy a fast-paced role, this opportunity is perfect for you!

Benefits

33 days annual leave

Performance based Bonus Scheme

Enhanced family leave benefits

Agile working

Training academy

Buy and Sell annual leave

Free virtual GP service

Staff discount on webshop

Discounts in high-street stores

Qualifications

• Customer focused with experience in a customer-facing role.
• Must hold a valid Full UK Drivers Licence and be over 21.

Responsibilities

• Provide excellent customer service on the Trade Counter.
• Manage shop displays to highlight promotions and store offers.

Skills

Customer Service

Relationship Building

Proactive Approach

Attention to Detail

Flexibility

Education

Valid Full UK Drivers Licence

Job description

We are looking for a Branch Assistant to join the York branch (YO31):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

• Great Salary + Performance based Bonus Scheme
• Contracted to 35 hours per week
• Monday to Friday: 09:00 - 17:00
• 33 days annual leave (including bank holidays) + Birthday Day off
• Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.

As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public whilst taking ownership of shop displays to highlight promotions and store offers.

Our wholesale branches are a little different to a normal retail store; we have a trade counter instead of a shop floor, a warehouse instead of a stockroom alongside a sales team & delivery driver. This means that no 2 days are the same for our Branch Assistants.

Your days will vary from selling products on the trade counter, calling customers to build rapport and drive customer loyalty, and popping into the warehouse to pick & pack items to ensure customers’ orders are completed on time.

Do you have the passion to provide great customer service, willingness to learn all elements of the operation, and enjoy working as part of a team? We want to hear from you!

Branch Assistant - Experience & Attributes:

• Must hold a Valid In-date Full UK Drivers Licence
• Must be over 21 with no more than 3 points on licence
• Customer focused, with experience of working in a customer facing role
• Proactive approach and a natural flair for building relationships with customers
• Ability to work in a fast-paced role, whilst maintaining a consistent eye for detail
• A flexible approach and an ability to work under pressure
• Embracing of change and new technologies
• Electrical product knowledge is advantageous

At Rexel and Denmans, we value diversity and inclusion, and we welcome individuals from all backgrounds to contribute their own unique perspectives and talents.

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed, as we believe that a diverse and inclusive workforce is a strong and successful workforce.

Join us in our mission to #Powertogether and be part of something extraordinary.