Branch Assistant

Booker; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals who are passionate about customer service. In this dynamic role, you will work as part of a team in a fast-paced environment, ensuring that customers receive the best possible experience. Your responsibilities will include keeping shelves stocked, providing quick service, and assisting with deliveries. This position offers a fantastic opportunity to grow within a supportive workplace that values dedication and teamwork. If you are ready to make a difference and thrive in a busy setting, this is the perfect role for you.

Benefits

Colleague discount card

Health checks discount

Pension plan

Life Assurance

Employee Assistance Programme

Holiday package

Qualifications

• A can-do attitude and a passion for delivering excellent customer service.
• Willingness to go the extra mile for customers and work in a team.

Responsibilities

• Ensure customers find what they need quickly and efficiently.
• Maintain stock levels and provide speedy service through the tills.

Skills

Customer Service

Teamwork

Time Management

Problem Solving

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.

We are a 5/7 day operation (check our website for specific opening times).

We only recruit individuals who are aged 17 and over.

You will be responsible for

Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. Alternatively, our customers may need a delivery, and we are accurately picking what they need.

You will need

A can-do attitude.
A passion for customer service.
Be willing to go the extra mile.
Always be there, on time and properly presented.