Branch Assistant

TN United Kingdom; Merthyr Tydfil; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Branch Assistant to join their dynamic team. This role offers the opportunity to provide exceptional customer service while maintaining a thriving trade counter environment. As a Branch Assistant, you'll work closely with your team to meet performance targets and ensure compliance with health and safety standards. The company values personal progression and offers a supportive atmosphere where your ideas can help shape the future. With a commitment to training and development, this position is perfect for those looking to grow their careers in a vibrant and progressive environment.

Benefits

24 days annual leave

Company pension

Employee discounts

Monthly awards

On-the-job training

Online training

Qualifications

• Must have a full valid driving license and good organizational skills.
• Experience in a trade counter environment preferred but not essential.

Responsibilities

• Provide excellent customer service and maintain high standards.
• Assist with health and safety compliance and multi-drop deliveries.

Skills

Customer Service

Teamwork

Organizational Skills

Driving License

Forklift Truck Operation

Education

High School Diploma

Tools

IT Literacy

Job description

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Working Hours: Mon to Fri: 07:30 - 4:30pm, Sat: 7.30-11.30

Who are we?

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we’re proud to be part of a much larger family of successful businesses.

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

1. Works together with the team to provide excellent customer service.
2. Help maintain high standards within the trade counter area and warehouse.
3. Has a can-do/will-do attitude and able to work within a small team.
4. Assist with health and safety compliance.
5. Is competent with multi-drop deliveries.
6. Work with the Branch Manager and the rest of the team to achieve branch performance targets.
7. Provide cover in the branch when required.

Our ideal Branch Assistant:

1. Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
2. Be versatile and prepared to assist in all aspects of running the branch.
3. Must have a full valid driving license.
4. A forklift truck license would be preferable but if not, training will be provided.
5. Previous experience in a driving role would be advantageous.
6. Good organisational skills and be IT literate.
7. Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided.

What you’ll get:

1. 24 days annual leave, plus statutory bank holidays.
2. Company pension.
3. The chance to join a vibrant, progressive company that looks after their people.
4. The opportunity to voice your ideas and help shape the future of the business.
5. Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
6. Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
7. Monthly awards where our people are recognised for outstanding contributions.
8. On the job and on-line training. We invest in our people.