Branch Assistant

Rexel; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Branch Assistant to join their dynamic team in London. In this role, you will provide exceptional customer service, support sales efforts, and manage stock effectively. The company values a collaborative work environment, offering extensive learning opportunities and a competitive benefits package. Join a leader in electrical product distribution and contribute to a team dedicated to delivering outstanding service. If you thrive in a fast-paced setting and are passionate about customer satisfaction, this is the perfect opportunity for you.

Benefits

33 days annual leave

Contributory pension scheme

Life assurance

Enhanced family leave benefits

24/7 Free virtual GP service

Mental Health First Aiders

Staff discount on webshop

Qualifications

• Experience in customer-facing roles with a focus on building relationships.
• Ability to support sales and manage stock in a retail environment.

Responsibilities

• Support customer service and sales activities at the branch.
• Manage stock and assist with order picking and packing.

Skills

Customer Service

Sales Support

Communication

Stock Management

Job description

Rexel UK are looking for a Branch Assistant to join our Balham Branch, working Monday to Friday, 08:00 - 17:00.

As a Branch Assistant, you will be supporting across the team with carrying out Customer support, Warehouse & Driving duties, from serving customers on the Trade Counter, taking phone calls about stock availability, Quotes or Orders, to picking & packing customer orders ready for collection or delivery.

Ideally, you will have an electrical wholesale background, with the ability to support in sales activities and ensure a great service is provided for every single customer.

The Benefits of a Career with Rexel:

• 33 days annual leave (including bank holidays) + Birthday Day off after 1 years’ service
• Contributory pension scheme and life assurance
• Extensive Learning and Development opportunities from day one
• Your Wellbeing: Enhanced family leave benefits, Buy and Sell annual leave, 24/7 Free virtual GP service and Mental Health First Aiders available to support you
• Staff discount on our webshop

What we are looking for you to be a Branch Assistant:

• Customer Service: Experience working in a customer-facing role, building strong customer relationships and able to demonstrate great service provided for repeat business.
• Sales Support: Supporting the sales team by ensuring product availability and assisting with customer inquiries.
• Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. Colleagues, customers & Suppliers.
• Stock Management: Experience from a Retail or wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods into store/branch. Assisting in the management of branch stock, including daily profiling requests and monthly stock adjustments.

For insurance reasons you must hold a valid in-date Full UK Drivers Licence and be over 21 with no more than 3 points on your licence.

Why Join Rexel?

• Be part of a global leader in the distribution of electrical products and solutions.
• Enjoy a supportive and collaborative work environment.
• Access to professional development and career growth opportunities.
• Competitive salary and benefits package.

How to Apply: If you’re ready to take the next step in your career, we’d love to hear from you! Contact the Rexel Recruitment Team at [e-mail] for more information.

At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation are enhanced by an inclusive and diverse workforce.