Branch Assistant

Tesco; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading food wholesaler in Scotland seeks dedicated individuals with a can-do attitude and passion for customer service. As part of a dynamic team, you'll be instrumental in ensuring customer satisfaction through efficient service and stock maintenance. Benefits include discounts at the supermarket, a savings plan, health checks, and a supportive work environment. Ideal candidates should be punctual, well-presented, and ready to deliver top-notch service daily.

Benefits

Colleague discount card

Health and Wellbeing support

Retirement savings plan

Life Assurance

Great holiday package

Qualifications

• A positive attitude is required to deliver excellent customer service in a fast-paced environment.
• Candidates should be punctual and well-presented.

Responsibilities

• Ensure customers have their needs met quickly and efficiently.
• Maintain stock levels and provide speedy service at the tills.
• Accurately pick items for delivery to customers.

Skills

Can-do attitude

Passion for customer service

Willingness to go the extra mile

Job description

Booker • Bankhead Avenue Sighthill Industrial Estate EDINBURGH • Apply by 18-Dec-2025

We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through‑out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Responsibilities

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

Requirements

• Can‑do attitude
• Passion for customer service
• Willingness to go the extra mile
• Always be on time and properly presented

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I)

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

Flexible Working

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

Accessibility and Inclusion

We're proud that Booker is a Disability Confident and Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail].

Legal and Age Requirements

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk