Braider
Lush Handmade Cosmetics
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Benefits offered by this job
Job summary
Join Lush HairLab in Brighton as a Braider. You will perform full client journeys from consultation to styling, delivering braiding services with a focus on hair health and client comfort. Build rapport, educate clients, and maintain salon standards.
The role offers a guaranteed base salary of at least GBP 28,000 per year for a five-day work week, plus 15% commission on services and salon-wide bonuses. Flexible perks support work-life balance and professional growth.
Qualifications
- Minimum 3 years of industry experience or demonstrated equivalent expertise.
- Experience running a column of clients and building an existing Brighton-based clientele is a bonus.
- Up-to-date skills and techniques with a focus on Afro hairdressing.
Responsibilities
- Learn and provide Lush HairLab services, including consultation, hair washing, and styling.
- Collaborate with clients to shape their hair identity and build rapport.
- Deliver braiding services to a high standard while considering hair health and client comfort.
- Educate clients on styling at home and maintenance routines.
- Maintain high standards of personal and workspace presentation and hygiene.
Skills
Tools
Job description
Application Deadline: 1 November 2026
Department: Hairlab
Employment Type: Permanent - Part Time
Location: Brighton Hairlab
Reporting To: Salon Manager
Compensation: GBP 28,000 / year
Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents.
We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. We are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.
At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client's hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients' personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Our primary objective is to offer an enriching and educational journey for our clients, empowering them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Hours available: Option of 24, 32 or 40 hours per week
- Minimum 3 years of industry experience, or able to demonstrate why we should consider you!
- Experience with running a column of clients
- Established client base local to Brighton is a bonus but not essential
- Present up-to-date skills and techniques
- Someone passionate about bringing extra creativity and protective styling skills to the floor.
- To have developed a high standard skill set in Afro hairdressing
- Demonstrate knowledge of braid preparation, tension control and safe takedown techniques
- Have an understanding of how to care for and maintain Locs
- An open-minded approach to receiving further training in the HairLab way
- To be excited to enhance natural Afro hair textures with the use of our specialist products
- Exceptional customer service skills
- Organised approach to salon life
- Professional, reliable, and client-focused
- Qualifications or experience in educating in your specialist field to other hairdressers is beneficial but not essential
- Learn and provide Lush HairLab services; you will be performing the full client journey including consultation, hair washing, styling.
- Collaborating with your clients, not pushing an aesthetic onto them but carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
- Confidently deliver a range of braiding services to a high standard and with consideration for hair health and client comfort
- Educate the client in what they need to create the style and effect at home
- Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
- You would be expected to maintain standards of both personal and workspace presentation and hygiene
- Assist retail sales and have 5* consultations with customers on the shop floor area when not with clients
- Support shops & attend events (internal and external) to promote new hair care product or service launches
- Using specialist skills and knowledge to support the Lush PR team to promote the Lush HairLab
- Showcase a can-do attitude and attention to detail
- The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey
- Confident and decisive to ensure the client feels safe in expert hands
- Must be motivated, trustworthy, and driven
- Must be open-minded to our new approach to hairdressing
- Accepting of being an equal in the salon
- Be open to adopting new ways of describing hair by using positive language
What you'll get You will receive complete training from our team of Product Experts and Hair Stylists with the correct tools and guidance on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultation skills and education for the hair and scalp.
Let's Talk Salary & Perks: At Lush HairLab, we do things differently. While many salons operate on a commission-only model, we're proud to offer you a guaranteed base salary of at least GBP 28,000 per year for a five-day work week - so you've always got security and full employment status.
On top of that, you'll receive 15% commission on all services you perform, paid monthly.
Additionally, we also provide bonuses based on the overall performance of the salon space to all staff, including when the salon hits targets on product sales.
- One-to-one time with your guests - no conveyor belt vibes here
- Wear your own clothes, of any colour
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)*
- Enhanced paternity leave*
- Flexible working
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
- Tailored gender affirming care*
Qualifying period/hours required*
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
Part of the interview process will be a practical skills trade test.
We are so excited to expand our team, and we can not wait to have you on board as part of this innovative creation.
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