Afro Hair Specialist
Lush Handmade Cosmetics
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Benefits offered by this job
Job summary
Lush HairLab in Brighton is hiring an Afro Hair Specialist. You will perform the full client journey—from consultation to styling—building rapport and educating clients on at-home care.
We offer a base salary of GBP 28,000 per year for a 5-day week, plus 15% commission on services, bonuses based on salon performance, and a wide range of perks. Hours: 24/32/40 per week. Join a diverse, inclusive team dedicated to hair health and excellence.
Qualifications
- Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent.
- Minimum 2 years running a column.
- Established local client base is beneficial.
- Up-to-date Afro hairdressing skills including protective styling, blow-outs, silk pressing.
- Ability to welcome clients with extensions/weaves and provide high-quality cuts, washes and styling.
- Understanding of Locs care.
- Eagerness to use specialist products to enhance natural Afro textures.
- Excellent customer service and professional presentation.
- Willingness to receive further training in Lush HairLab.
- Educating the team in your specialty is desirable.
Responsibilities
- Perform full client journey: consultation, product choices, washing, cutting, styling.
- Carve out clients' true hair identity; build rapport.
- Educate client on home care.
- Maintain supportive salon environment and communication.
- Maintain high standards of personal and workspace presentation.
- Assist retail sales and conduct 5-star consultations.
- Support shops and events to promote new products or services.
- Share Lush buying stories, ethics and product knowledge.
- Show can-do attitude and attention to detail.
- Ensure clients feel safe in expert hands.
- Motivated and open to new hairdressing approaches.
Skills
Education
Job description
Application Deadline: 1 November 2026
Department: Hairlab
Employment Type: Permanent - Part Time
Location: Brighton Hairlab
Reporting To: Salon Manager
Compensation: GBP 28,000 / year
Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents.
We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. We are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.
At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client's hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients' personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Our primary objective is to offer an enriching and educational journey for our clients, empowering them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.
Hours available: Option of 24, 32 or 40 hours per week
- Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience in the Industry
- Minimum 2 years of experience with running a column, or able to demonstrate why you should be considered.
- To have an established local client base is beneficial, but not essential.
- Able to present up-to-date skills and techniques.
- To have a developed high-standard skill set in the Afro hairdressing sector, such as protective styling, blow-outs and silk pressing, hair cutting on various lengths, able to welcome people who have extensions or weaves and offer great haircuts, washes and styling.
- Have an understanding of how to care for and maintain Locs
- To be excited to enhance natural Afro hair textures with the use of our specialist products
- Exceptional customer service skills, including careful communication and consultations.
- Organised and punctual approach to salon life.
- Professional and client-focused.
- An open-minded approach to receiving further training in the Lush HairLab way.
- Skills and experience in educating in your specialist field to the team are desirable but not essential.
- Learn and provide Lush HairLab services; you will be performing the full client journey, including consultation, product choices, hair washing, cutting and styling.
- Collaborating with your clients by carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
- Educate the client on what they need to create the style and effect at home
- Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
- Maintain standards of both personal and workspace presentation, cleanliness and hygiene
- Assist retail sales and have 5* consultations with clients and customers on the shop floor area when not with clients
- Support shops & attend events (internal and external) to promote new hair care product or service launches
- Using specialist skills and knowledge to support the Lush PR team in promoting the Lush HairLab
- Showcase a can-do attitude and attention to detail
- The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey
- Confident and decisive to ensure the client feels safe in expert hands
- Motivated and driven, with an open mind to our new approach to hairdressing.
You will receive complete training from our team of Product Experts and Hair Stylists with the correct tools and guidance on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultation skills and education for the hair and scalp.
At Lush HairLab, we do things differently. While many salons operate on a commission-only model, we're proud to offer you a guaranteed base salary of at least GBP 28,000 per year for a five-day work week - so you've always got security and a fully employed status.
On top of that, you'll receive 15% commission on all services you perform, paid monthly.
Additionally, we also provide bonuses based on the overall performance of the salon space to all staff, including when the salon hits targets on product sales.
- One-to-one time with your guests, - no conveyor belt vibes here
- Wear your own clothes, of any colour
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)*
- Enhanced paternity leave*
- Flexible working
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
- Tailored gender affirming care*
Qualifying period/hours required*
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
We are so excited to expand our team, and we can not wait to have you on board as part of this innovative creation.
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