Seasonal Sales Assistant and Stock

Lush; Brighton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

Discount on products

Spa treatments

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work

Transport discounts

Employee assistance

Parental leave pay

Job summary

Lush in Brighton is seeking a Seasonal Sales Assistant to be the face of the store, welcoming customers and delivering a fun, engaging shopping experience. Youll use product knowledge to offer personalised recommendations, perform demonstrations, and hand out samples while driving sales and supporting stock management.

Youll participate in training, host in-store events, and adapt displays to seasonal trends, with flexible shifts and bonus opportunities.

Qualifications

• Customer experience-focused role delivering exceptional service and memorable store visits.
• Collaborative teamwork to achieve store goals and foster a positive environment.
• Clear, proactive communication with colleagues and customers to ensure smooth operation.
• Stock management, upkeep of displays, and attention to product availability.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Provide excellent service, run Lush parties and offer product demonstrations.
• Grow confidence in services like mini facials and scalp massages.
• Engage customers with personalised recommendations and tailored samples.
• Host events, maintain a clean shop floor, and exceed sales targets.
• Manage stock levels and control store costs to meet budget.
• Participate in ongoing training to enhance product knowledge and skills.
• Collaborate with the team to ensure an inclusive, respectful working environment.

Skills

Customer Experience

Teamwork

Communication

Stock

Job description

Seasonal Sales Assistant and Stock

Application Deadline: 23 October 2026

Department: Retail

Employment Type: Part Time

Location: Brighton

Compensation: £13.45 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Key Information

Hours available: 12hrs base contract (For you first 2 weeks of training there is a base contract of 12hrs after your training you will have the option to increase with a max cap at 30hrs this is subject to your availability)

Contract Length: Ending Monday 4th January

Availability: To apply for this role you must be available for a minimum of 3 full days per week with hrs ranging from 7am-9pm

Application Deadline: 12pm (Mid-day) Friday 23rd October

Application Outcome: Monday 26th October

Recruitment Evening: Wednesday 28th October 18:45-20:45

Trial Shifts: Saturday 31st October, Sunday 1st November (2hrs slots)

Start Date: Wednesday 4th November

Key Training Dates:

Please be advised these training dates are mandatory for the role and will be paid time. Failure to attend any of the trainings can lead to immediate dismissal

Onboarding & Customer Experience - Wednesday 4th November (18:30 - 21:00)

Ingredients and Ranges - Friday 6th November (18:30-21:00)

Christmas Training - Monday 9th November (18:30-21:00)

Stock and Till Training - Week day shift on week 9th

Additional Training - Thursday 12th November (18:30-20:30)

Please note:

Although Chat GPT has a place we ask that all application are personalised to you

We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Provide excellent service running our Lush parties to all ages
• Grow confidence in our services such as mini facials and scalp massages
• Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
• Host parties and events for all ages
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Stock: Maintaining a high standard of cleanliness comes naturally. Ensuring displays are full and show of the freshness of our products. Your able to self manage and prioritise tasks to ensure stock is well managed. You can carry boxes whilst ensuring health and safety procedures are followed and maintain productivity.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required

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