BPA Transition Support Administrator

Canada Life Workplace; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a BPA Transition Support Administrator to join their dynamic team. This role offers an exciting opportunity to engage with various stakeholders while supporting pension risk transfers and enhancing client relationships. You'll be part of a culture that values collaboration, curiosity, and problem-solving, ensuring a rewarding experience as you contribute to improving member outcomes. With a focus on personal and professional development, this position is perfect for those looking to grow in the financial services sector while being part of a diverse and inclusive workplace.

Benefits

Pension Scheme

Private Medical Insurance

Life Assurance

Income Protection

Professional Development Support

Qualifications

• Strong organizational skills and ability to work under pressure.
• Experience in building relationships in complex environments.

Responsibilities

• Support pension risk transfer transactions from engagement to onboarding.
• Collaborate with internal teams to ensure compliance and contract administration.

Skills

Organizational Skills

Problem-Solving Skills

Analytical Skills

Relationship Building

Attention to Detail

Education

Degree in Finance or Business

Tools

PC Software

Job description

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Description

Location: London, Potters Bar or Bristol (can be located in any of these offices)

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Purpose

The role holder will support a pipeline of schemes transitioning to Buy-Out. This includes engagement with potential prospects via Employee Benefits Consultants, supporting Transition Consultants transferring the portfolio to Canada Life and migrating data to our systems.

They will maintain relationships with external industry parties to facilitate scheme transitions and gather market feedback to improve processes for better member outcomes.

Key Accountabilities

• Support pension risk transfer transactions from initial engagement to onboarding, working with Transition Consultants, Employee Benefits Consultants, and Trustees throughout the process.
• Facilitate high-quality business writing to meet or exceed standards within SLA and client expectations, understanding Bulk Annuities, legal/regulatory constraints, and associated risks.
• Collaborate with Pricing, Legal, Finance, and Operational Teams to ensure correct contract administration, benefits understanding, onboarding to Aptia systems, and legal compliance.
• Build and maintain strong relationships with Employee Benefit Consultants, Trustees, and Corporate Clients, including face-to-face meetings and regular communication.
• Contribute to process enhancements based on market feedback, and support scheme administration during transition, including benefit specification reviews and payroll reconciliation.
• Work with internal departments (Marketing, Sales Support, Compliance, etc.) to enhance offerings and sales processes.
• Engage in customer-facing activities, including preparing content and presenting at Trustee meetings, working closely with Legal, Finance, Actuarial, Sales, and Marketing teams.

Desired Knowledge / Experience / Skills

• Commitment to self-development.
• Proficiency in PC use.
• Ability to develop effective relationships internally and externally.
• Strong organizational skills, able to work under pressure and meet deadlines.
• Good problem-solving, analytical, and financial skills, with the ability to handle high volumes of data and pension calculations.
• Experience in building relationships in complex environments.
• Attention to detail, change management skills, and ability to work independently to targets.
• Knowledge of team products, processes, and procedures.
• Initiative and prioritization skills.
• Flexibility to assist across teams as demand requires.

Benefits of Working at Canada Life

We offer a competitive salary and benefits package, including a pension scheme, bonus, income protection, private medical insurance, and life assurance. We also support personal and professional development.

How We Work at Canada Life

Our culture emphasizes doing the right thing for people and community, with behaviors that encourage curiosity, ownership, collaboration, and problem-solving. We invest in our people, technology, and workplaces, offering training and flexible working options.

Diversity and Inclusion

We are committed to an inclusive workplace where everyone can belong and reach their potential, regardless of gender, ethnicity, or other characteristics. We value diverse perspectives and emerging talent.

We are open to discussing flexible working arrangements, including part-time roles.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Insurance