Box Office and Sales Manager

Bury St Edmunds Theatre Management; Hertford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused theatre in Hertford is seeking a Box Office Manager to oversee the Box Office team and ensure exceptional customer service. The ideal candidate will train staff effectively and uphold the theatre's community-centered values. This role offers an opportunity to be part of a small, passionate team making a positive impact across diverse audiences in a charming venue.

Responsibilities

• Oversee the Box Office team and ensure high standards of customer service.
• Train and keep the Box Office team informed for optimal performance.

Job description

Theatre Royal Bury St Edmunds is a mid‑sized Regency theatre based in the heart of Suffolk. We’re looking for someone to join our small, enthusiastic and ambitious team of creative problem solvers, driven by the positive impact we have on people of all ages and backgrounds within the beautiful setting of our unique building.

Responsibilities

• Oversee the Box Office team and practices to ensure consistency, efficiency, and a high standard of customer service in keeping with our community‑centred values.
• Ensure the Box Office team are trained appropriately and kept fully informed so that they can perform their duties to the highest standard.

For more information please visit https://theatreroyal.org/jobs/box-office-manager/. If you would like to be considered for this role, please complete the link https://zfrmz.eu/ZyGPk0KO7UitGRysBzwt and send to [e-mail].