Bowel Cancer Screening Admin & Ops Lead

Gateshead Health; Gateshead; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Gateshead Health is seeking a proactive Bowel Cancer Screening Administrative Manager to lead the BCSP admin team and support the Programme Manager in delivering efficient administrative services to clinical staff and screening participants.

The role requires expert knowledge of the screening programme, strong leadership, and the ability to drive improvements in data quality, KPI achievement and national programme alignment.

Qualifications

• Degree or equivalent experience
• Postgraduate diploma or equivalent experience
• Working knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package , Working knowledge of patient administration systems
• Data management skills including analysis and presenting data in reports
• Excellent organisational skills, can multi task and work under pressure when necessary
• Able to use judgement and initiative to provide information oand support
• Able to recognise and resolve issues, promoting confidence within the team
• Excellent interpersonal skills, proven ability to lead and manage service change
• Can prioritise own and others workload
• Knowledge & understanding of the Data Protection act ,Understands explicitly confidentiality
• Demonstrates good leadership attributes, acting as a role model to others
• Evidence of resilience and initiative. Demonstrates a positive and pro-active attitude towards service demands and problem solving.
• Shows commitment to a high quality of work
• Calm disposition - displays professional manner on every occasion
• Working knowledge of national screening systems/ Currently uses national screening programme database oKnowledge of relevant screening programme targets
• Aware of quality assurance process/or experience
• Have excellent judgement skills with good proven ability to investigate, analyse and interpret highly complex data.
• Able to compose correspondence, reports and policies.
• Evidence of continued learning, e.g., post graduate qualification. /Management qualification
• Demonstrate ability to motivate a team to achieve operational targets.
• Demonstrate ability to motivate a team to achieve operational targets.
• Ability to produce standard operating procedures/work instructions for admin processes
• Evidence of budget management/cost saving practice.
• Ability to instil confidence and skills in staff through training and support.

Responsibilities

• Monitor KPIs for NHS BCSP and develop strategies to improve where appropriate.
• Initiate and monitor audit schedule for BCSP.
• Support preparations & work streams for external review processes e.g. QA/CQC.
• Directly manage the BCSP administration team to provide effective administrative and clerical support.
• Advise and support service developments and changes required for national programme delivery.
• Lead on initiatives aligned to national requirements that promote programme benefits.

Skills

Data analysis

Leadership

Communication

Budget management

Data protection

Confidentiality

Priority setting

Problem solving

Education

Degree or equivalent

Postgraduate diploma or equivalent

Tools

Windows

Microsoft Outlook

Excel

PowerPoint

Patient administration systems

Job description

Gateshead Health is seeking a proactive Bowel Cancer Screening Administrative Manager to lead the BCSP admin team and support the Programme Manager in delivering efficient administrative services to clinical staff and screening participants.

The role requires expert knowledge of the screening programme, strong leadership, and the ability to drive improvements in data quality, KPI achievement and national programme alignment.