Boutique Retail Supervisor: Lead Team & Drive Sales

Glassworks London; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Glassworks London is seeking a Boutique Store Supervisor who will lead a team and help manage store operations. The role requires a minimum of 2 years of retail sales experience and strong organisational skills. The ideal candidate should be able to provide excellent customer service and have a proven track record of hitting KPIs. This is an exciting opportunity to play a key part in the success of a growing fashion retailer with a focus on exceptional style and customer experience.

Qualifications

• Minimum of 2 years retail sales experience.
• Honest, hard-working self-starter with great organisational skills and keen eye for detail.
• Proven ability to deliver excellent customer service and track record of hitting retail KPIs.

Responsibilities

• Support the Boutique Manager in managing team and store operations to achieve sales and customer satisfaction goals.
• Develop team members through positive recognition and performance management.
• Assist with new staff training and onboarding processes.
• Support stock delivery, transfer and maintenance processes.
• Handle supplies orders, banking, and other administrative functions.
• Assist with in-store marketing activities and one-off projects.

Skills

Retail sales experience

Customer service

Organisational skills

Leadership skills

IT skills

Tools

Microsoft Excel

POS system

Barcoding software

Job description

Glassworks London is seeking a Boutique Store Supervisor who will lead a team and help manage store operations. The role requires a minimum of 2 years of retail sales experience and strong organisational skills. The ideal candidate should be able to provide excellent customer service and have a proven track record of hitting KPIs. This is an exciting opportunity to play a key part in the success of a growing fashion retailer with a focus on exceptional style and customer experience.