Boutique Retail Sales Assistant - White City Pop-Up

Nestlé SA; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading company is seeking a dedicated Sales Assistant for their Nespresso boutique in London. The role focuses on delivering exceptional customer service and promoting the brand's premium coffee experience. Candidates should possess strong communication skills and a passion for retail. Opportunities for growth and development are emphasized, making this position ideal for motivated individuals.

Benefits

Competitive Pension

Up to 10% Bonus

25 Days Holiday Plus Bank Holidays

Qualifications

• Experience in retail, ideally from a luxury background.
• Strong communication and interpersonal skills.

Responsibilities

• Ensuring a premium customer experience through exceptional service.
• Welcoming customers and adapting to their needs.
• Promoting the brand experience.

Skills

Customer Service

Communication

Interpersonal Skills

Education

Retail Experience

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Position Snapshot

£13.85 per hour + Potential Bonus + Excellent Benefits + Development Pathway

This is a full-time permanent opportunity, but we are always open to discuss individual flexible working needs. Please speak to us during the recruitment process to understand what this could look like.

Position Summary

We’re looking for a dedicated and driven Sales Assistant to join our Nespresso boutique in White City. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees, and our year-on-year growth is a testament to the quality of our offering. Our goal is to be seen as the most indulgent coffee brand, offering the highest quality coffees for ‘In Home’ and ‘Out Of Home’ consumers.

A day in the life of a Boutique Sales Assistant

Ensuring a premium customer experience through exceptional customer service and excellent delivery of all boutique performance elements.

Welcoming customers and adapting to meet their needs.

Being a proud and passionate brand ambassador of Nespresso.

Taking responsibility, showing motivation, and in return, you can expect great opportunities.

What will make you successful?

Like our brand ambassador George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated, and irresistible. We want every customer to have a premium experience, and you’ll have the passion and charisma to deliver exactly that. You’ll support customers in finding their perfect cup of coffee and provide service-oriented sales, promoting our unique brand experience.

We’re looking for confident and charismatic individuals who can deliver exceptional customer service using strong communication and interpersonal skills, and who can demonstrate:

- Ability to quickly build strong relationships with customers and support where needed.

- Experience in retail, ideally from a luxury background, but we are open to candidates from other industries with the required skills.

Your Development – Grow with Nespresso!

Your learning and progression are very important to us. You will have structured training opportunities during your first year, with milestones recognized through monetary rewards. You will develop knowledge in:

- Our brand, company, and people

- Sustainability

- Operations

You will be supported by a dedicated team member and have regular check-ins with your supervisor and manager. We look forward to seeing you evolve into a fully-fledged coffee specialist!

As part of Nestlé SA, we offer an attractive benefits package including a competitive pension, up to 10% bonus, and 25 days of holiday plus bank holidays.

We consider applications as they come and may close the job early if sufficient candidates are found. Please apply soon!

At Nestlé, our values are rooted in respect—for our employees, customers, and consumers. We champion diversity and inclusion, believing that embracing different perspectives fosters creativity and growth. We are committed to equal opportunity and may collect relevant data for monitoring during the application process. Be yourself—everyone else is taken! #LI-DNI