Boots Healthcare Logistics Driver

BOOTS; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is looking for a Healthcare Logistics Driver to deliver exceptional care within the community. This role requires driving experience, strong customer service skills, and a commitment to safety and quality. Benefits include a retirement savings plan, employee discounts, and a flexible benefits scheme.

Benefits

Retirement savings plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

24/7 support through Employee Assistance Programme

Qualifications

• A minimum of 1 year's driving experience.
• Ability to read and interpret delivery routes.
• Physical capability for heavy lifting.
• Comfortable in new situations.

Responsibilities

• Deliver and collect medicines from various locations.
• Provide outstanding customer care.
• Ensure compliance with health and safety procedures.
• Maintain and clean the vehicle.

Skills

Driving experience

Customer service skills

Ability to follow process

Physical stamina

Comfortable using technology

Adaptability

Job description

Overview

Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You'll deliver first class care to those in the community who might otherwise never visit a Boots store. You'll be part of a unique service that prioritises the patient behind the parcel; this role offers much more than other delivery roles.

Responsibilities

• Deliver and collect medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time, reporting to the Healthcare Logistics Manager.
• Provide outstanding customer care and build great relationships with store teams, care homes and GP surgeries.
• Follow standards, operating policies and health and safety procedures.
• Drive safely and legally.
• Keep your vehicle maintained and clean, reporting any damage or issues.
• Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
• Be a proud ambassador for Boots Healthcare Logistics.

What you\'ll need to have

These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:

• A minimum of 1 year\'s driving experience.
• Able to read and interpret delivery routes and instructions.
• Enjoy following process and working at pace to achieve service levels and targets.
• Physical stamina and capability to work in a manually demanding role with heavy lifting.
• Comfortable using new technology.
• Calm in the face of unexpected changes or challenges.
• Comfortable in new situations and meeting new people.
• A genuine desire to help people and provide legendary care.

Desirable

These are desirable, not essential, so we would welcome applications from candidates that don\'t match this additional criterion.

• Basic numeracy skills
• Experience in a driving role
• Experience in a customer-facing role.

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it\'s with you, we change for the better.

What\'s next?

If your application is successful, you will be invited to attend an in-person interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service).

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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