Boost Hub Support Worker

St Giles Trust; Newport; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Staff pension

Flexible working

Life insurance (4 x annual salary)

Season ticket loan

Eye care voucher

Job summary

St Giles Trust is seeking a Hub Support Worker for its Women’s Hub in Newport. The role provides person-centred, one-to-one support to women with lived experience and complex needs, helping them overcome barriers to progress in employment, learning or wellbeing.

You will work with the hub team and partner organisations to ensure the best possible outcomes. The post requires safeguarding, confidentiality and professional boundaries, with enhanced Adult Workforce DBS clearance.

Qualifications

• Providing individualised, person-centred support to participants.
• Planning and delivering wellbeing activities and sessions.
• Referring participants to other agencies and specialist support.
• Helping to identify, recruit and select suitable participants.
• Keeping accurate, timely records, including support plans, and completing monitoring.

Responsibilities

• Provide person-centred, one-to-one support to participants.
• Plan and deliver wellbeing activities and sessions.
• Refer participants to other agencies and specialist support.
• Identify, recruit and select suitable participants.
• Keep accurate records and complete project monitoring and reporting.
• Work with hub team and partners to provide holistic support.

Skills

Person-centred support

Wellbeing activities

Record keeping

Safeguarding

Collaboration with partners

Job description

The Gwent Helping End Homelessness Project (BOOST Building On Our Strengths Together) is a five-year National Lottery funded project. St Giles and a wider consortium of Third sector and other well-established organisations will develop the value of lived experience for the benefit of those with lived experience - through a programme of peer mentoring, trauma informed care, training and co-production to strengthen opportunities for employment and make homelessness rare, Brief, and non-recurrent.

Through our Women’s hub based in Newport we will coach and train women with lived experience and complex needs, providing assured and accredited training and work placements, professional coaching and support around employment and general wellbeing needs.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

BOOST (Building On Our Strengths Together) is a five-year, National Lottery-funded project, delivered by St Giles and a consortium of third sector organisations across Gwent. It values lived experience through peer mentoring, trauma-informed care, training and co-production, helping people build routes into employment.

At our Women’s Hub in Newport, we coach and train women with lived experience and complex needs. They get accredited training, work placements, professional coaching and support with employment and wellbeing.

We’re looking for a Hub Support Worker to give person-centred, one-to-one support to our participants. You’ll help them overcome barriers to progress, whether that’s employment, learning or general wellbeing. You’ll work closely with the hub team and partner organisations so every participant gets the best possible outcome.

What you will be doing

• Providing individualised, person-centred support to a diverse group of participants
• Planning and delivering wellbeing activities and sessions
• Referring participants to other agencies and specialist support where needed
• Helping to identify, recruit and select suitable participants
• Keeping accurate, timely records, including support plans, and completing project monitoring and reporting
• Working flexibly with the hub team and partners to provide holistic support and review participants’ progress regularly
• Upholding safeguarding, confidentiality and professional boundaries at all times

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult Workforce (No barred list) DBS Check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

PERSON SPECIFICATION: In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three-person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.

This is a fixed term contract until 31 May 2027