Bookings & Event Co-Ordinator

Sensation Band; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Sensation Band, based at HQ in Hampstead Garden Suburb, seeks a proactive, client-facing organiser to turn enquiries into bookings and coordinate every detail of a show. You’ll be the first point of contact for clients, plan events, and ensure everything runs smoothly from venue to stage.

You’ll work with the directors, manage travel and logistics, and help grow the business through relationships with hotels, planners, agencies and wedding suppliers.

Qualifications

• You love making things happen and keeping lots of plates spinning.
• You’re good with people: chatting, building relationships, and turning a “maybe” into a “yes”.
• You get a buzz from a packed dancefloor and a happy client.

Responsibilities

• Turning enquiries into bookings.
• Picking up the phone when people call to book us and handling forwarded calls out of hours when needed.
• Getting back to every new enquiry quickly, finding out what they’re after and getting them a proposal.
• Building proposals in CRM, including extras like travel, sound and logistics.
• Following up so nothing goes cold.
• Meeting clients, sometimes in the evening or at weekends.
• Inviting clients to see us play live to seal the deal.
• Sending contracts and guiding clients through terms to get signatures and deposits.

Job description

Parties so luxurious most people only see on Instagram.

Want to be the one there making them happen?

We’re Sensation Band, one of the most in-demand party bands in the world. For over 14 years we’ve been filling dancefloors at celebrity weddings (Millie Bobby Brown’s included), global brand launches, five-star hotels and private parties across the UK and around the world. Nearly all of our work comes through referrals and repeat clients, because once people see us play, they tell their friends.

Now we’re looking for someone to join our small team at HQ in Hampstead Garden Suburb. You’ll be the first person clients talk to, you’ll help them plan the best night of their lives, and you’ll be there when it all comes together. Sometimes that’s in London, and sometimes it’s on the other side of the world.

What you’ll actually be doing

Turning enquiries into bookings

• Picking up the phone when people call to book us (and handling forwarded calls out of hours when needed)
• Getting back to every new enquiry quickly, finding out what they’re after and getting them a proposal
• Building proposals in our CRM, including working out extras like travel, sound and logistics
• Following up so nothing goes cold
• Meeting clients, sometimes in the evening or at weekends
• Inviting clients to see us play live, which is usually what seals the deal
• Answering their questions and getting them over the line
• Sending contracts, walking people through the terms, and making sure everything comes back signed
• Getting deposits paid so the date’s locked in

Making the gig happen

• Keeping on top of payments: reminders, statements, due dates
• Talking to venues about space, power, facilities, noise limits, load-in and timings
• Working with our in-house production company, LiT (lit.co.uk), on sound and production needs
• Planning the night with the client: running order, band meals, song requests
• Sorting travel and logistics when we’re playing abroad
• Sending the band a pre-gig email with everything they need: travel, timings, setlist
• Looking after wardrobe, so everything’s clean, ready and in the right place (dry cleaning included)
• Being there on the night to run things, or briefing a freelance manager to cover. Expect around 2 gigs a month, some of them abroad

Helping us grow

• Getting stuck into new projects and helping shape new products
• Building relationships with the people who send work our way: hotels, planners, agencies and wedding suppliers
• Helping spread the word on LinkedIn, social and at networking events
• Plus whatever else comes up: site visits, auditions, scouting and general admin

What you get

• A job that’s never boring: fast-paced, busy and genuinely fun
• Travel to amazing places in the UK and international gigs with the band
• Proper training from day one, including sales support, and plenty of room to grow
• Working directly with the directors, who’ll back your ideas
• A small team that really cares about what we do
• Weekend work paid as overtime or taken back as days off, whichever suits you

Hours

Monday to Friday, 9:30–6, office-based. Occasionally we’ll start or finish later to fit around clients who can’t talk during the day. Plus around 2 weekend days a month at gigs.

You’ll be great at this if…

• You love making things happen and keeping lots of plates spinning
• You’re good with people: chatting, building relationships, and turning a “maybe” into a “yes”
• You get a buzz from a packed dancefloor and a happy client

Sound like you? Get in touch, and tell us why this is your perfect match.