Booking Coordinator

Class Cover Ltd; Pulborough; On-site; GBP 20,000 - 28,000; Full time

Job summary

Class Cover Ltd in Pulborough is seeking a proactive Bookings Coordinator to join our education recruitment team. You will action daily supply bookings from schools, allocate suitable supply staff, and confirm bookings promptly while maintaining accurate CRM records.

The role is fast-paced, with term-time patterns and potential for flexible hours. A strong communicator with good organisation will thrive in delivering reliable service to schools across the region.

Qualifications

• Excellent communication skills with a confident phone manner.
• Strong organisational skills with keen attention to detail.
• Ability to prioritise and work under pressure in a fast-paced setting.
• Proactive, solutions-focused mindset.
• Experience in recruitment, education, customer service or bookings is a plus.

Responsibilities

• Actioning daily supply bookings as they come in from schools.
• Contacting and allocating suitable supply teachers and staff.
• Confirming bookings promptly and professionally with schools and candidates.
• Ensuring booking details are accurate and logged on the CRM system.
• Building and maintaining relationships with schools and wider team.

Skills

Excellent communication

Organisational skills

Ability to work under pressure

Proactive problem-solving

CRM systems experience

Tools

CRM systems

Job description

Bookings Coordinator Class Cover – Education Recruitment

Term time only optional | Fast-Paced | School-Focused Role 10 am - 6 pm

Are you highly organised, confident on the phone, and thrive in a fast-paced environment? Class Cover is looking for a proactive and efficient Supply Bookings Coordinator to join our busy bookings team.

This is a pivotal role within our education recruitment business, ensuring schools receive the right staff at the right time – often at very short notice.

The Role

• Actioning daily supply bookings as they come in from schools
• Contacting and allocating suitable supply teachers and support staff
• Confirming bookings with schools and candidates promptly and professionally
• Ensuring all booking details are accurate and logged on the CRM system
• Building and maintaining strong relationships with schools
• Responding quickly to early morning and same-day requests
• Working closely with the wider team to ensure excellent service delivery

What We’re Looking For

• Excellent communication skills (confident and professional on the phone)
• Strong organisational skills and attention to detail
• Ability to work under pressure and prioritise effectively
• A proactive, solutions-focused attitude
• Experience in recruitment, education, customer service or bookings (desirable but not essential)
• IT confident and comfortable using CRM systems

Why Join Class Cover?

At Class Cover, we pride ourselves on delivering a personal, reliable service to schools across the region. You’ll be part of a supportive, energetic team where no two days are the same. This role offers real responsibility, autonomy, and the opportunity to make a direct impact in supporting local schools.

If you enjoy a busy environment, love coordinating and problem-solving, and want to play a key role in supporting education, we would love to hear from you