Booking Agent – Hotels & Vacations

Aisles & Abroad; Boston; Remote; GBP 30,000 - 42,000; Full time

Job summary

Aisles & Abroad is seeking detail-oriented individuals for a remote travel booking support role. You will help clients plan vacations by researching hotels and destinations, comparing options, and coordinating reservations and itineraries.

No prior travel experience is required; training and resources are provided to learn booking platforms and supplier platforms, ensuring client satisfaction and timely updates throughout the planning process.

Qualifications

• Strong communication and customer service skills.
• Good organization and attention to detail.
• Comfortable researching and comparing travel options online.
• Basic computer and internet proficiency.
• Ability to work independently in a remote environment.
• Willingness to learn booking platforms and travel resources.
• Dependable and professional communication.
• Interest in hotels, resorts, hospitality, vacations, or travel planning.

Responsibilities

• Research hotels, resorts, and vacation accommodations based on client preferences and travel needs
• Compare room categories, property amenities, locations, and available vacation options
• Assist with hotel, resort, and vacation package reservations
• Research destinations and help clients identify suitable travel options
• Coordinate additional travel arrangements, including transportation, activities, and excursions when requested
• Organize booking confirmations, itineraries, and important travel information
• Communicate with clients regarding reservation details, updates, and important deadlines
• Assist with reservation modifications and travel changes when needed
• Maintain accurate and organized client and booking information
• Stay informed about hotels, resorts, vacation destinations, and available travel resources
• Provide professional support throughout the vacation planning and booking process

Skills

Communication

Organization

Online research

Remote work

Booking platforms

Job description

Do you enjoy exploring vacation destinations, comparing hotels and resorts, and helping others plan their travel experiences? We are looking for organized and motivated individuals interested in assisting clients with hotel reservations, vacation bookings, and coordinating travel arrangements.

This remote opportunity is ideal for someone who enjoys customer service, online research, and helping travelers find vacation options that match their preferences and budgets. Previous travel industry experience is not required, and training and resources are available to help you learn the booking process.

What You'll Do

• Research hotels, resorts, and vacation accommodations based on client preferences and travel needs
• Compare room categories, property amenities, locations, and available vacation options
• Assist with hotel, resort, and vacation package reservations
• Research destinations and help clients identify suitable travel options
• Coordinate additional travel arrangements, including transportation, activities, and excursions when requested
• Organize booking confirmations, itineraries, and important travel information
• Communicate with clients regarding reservation details, updates, and important deadlines
• Assist with reservation modifications and travel changes when needed
• Maintain accurate and organized client and booking information
• Stay informed about hotels, resorts, vacation destinations, and available travel resources
• Provide professional support throughout the vacation planning and booking process

What We're Looking For

• Strong communication and customer service skills
• Good organization and attention to detail
• Comfortable researching and comparing travel options online
• Basic computer and internet proficiency
• Ability to work independently in a remote environment
• Willingness to learn booking platforms and travel resources
• Dependable and professional communication
• Interest in hotels, resorts, hospitality, vacations, or travel planning

No Previous Travel Experience Required

Previous hotel booking or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation procedures, travel supplier platforms, destination research, client communication, and vacation booking fundamentals.

Opportunity Details

• Remote work environment
• Flexible scheduling
• Entry-level friendly
• Performance-based earnings tied to bookings
• Training and ongoing educational resources
• Opportunities to develop knowledge across hotels, resorts, all-inclusive vacations, cruises, and other areas of travel

$40,000 - $55,000 a year