Bodyshop Manager

Tru talent; Penrith; On-site; GBP 33,000 - 55,000; Full time

Job summary

Tru Talent in Penrith is seeking a Bodyshop Manager to oversee day-to-day operations, drive customer service excellence and site profitability. You will lead the team to deliver quality repairs on time, while maintaining safety and compliance with industry standards.

The role requires strong leadership, superb communication, a full driving licence, and hands-on Autoflow experience. You will manage resources, costs, and supplier relationships, ensuring a calm, confident customer journey from

Qualifications

• Full driving licence is required.
• Professional appearance and excellent communication are essential.
• Calm, confident approach in leadership and customer interactions.
• Autoflow experience is a MUST.

Responsibilities

• Deliver financial results in line with budgeted requirements.
• Manage site resources and costs to optimise profitability.
• Maintain effective supplier and work-provider relationships.

Skills

Communication skills

Leadership

Customer service

Tools

Autoflow

Job description

Bodyshop Manager

Location: Penrith

Salary: Up to £55,000

Hours: 45 hours per week, Mon-Friday

Job Description

Our client is looking to recruit aBodyshop Manager / Bodyshop Controller / General Managerfor our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair -on time, every time.

The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by theBodyshop Manager / Bodyshop Controller / General Managerexercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities of a Bodyshop Manager / Bodyshop Controller / General Manager

• To deliver financial results in line with agreed budgeted requirements
• To manage site resources and costs to optimise capability and profitability
• To actively and effectively manage work provider and supplier relationships
• To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
• To deliver structured individual performance management processes
• We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.

Skills and Qualifications of a Bodyshop Manager / Bodyshop Controller / General Manager

• Delivery of proactive performance management
• Staff recruitment and current HR policies
• Autoflow experience is aMUST

Ideally, we are looking for somebody with an in-depth knowledge of current management systems (Autoflow) and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable.

INDHW