Bodyshop Estimator / Vehicle Damage Assessor

Jago Consultants; Poole; On-site; GBP 25,000 - 38,000; Full time

Job summary

Jago Consultants is seeking an experienced Bodyshop Estimator / Vehicle Damage Assessor to join their Bournemouth-based team. You will interpret customer or internal instructions and produce accurate repair estimates in line with defined Quality Procedures.

You will examine vehicles, liaise with Customers and Insurance Companies, monitor conversion rates and ensure information is fully recorded. Occasional visits to customers and after-hours work may be required.

Qualifications

• Experience estimating bodyshop repairs and writing clear estimates.
• Ability to liaise with customers and insurers.
• Maintain data according to documented procedures.
• Willingness to visit customers and work outside normal hours.

Responsibilities

• Examine vehicles and prepare repair estimates.
• Negotiate with Customers and Insurance Companies.
• Monitor estimate/conversion rate.
• Record customer complaints and non-conformities.
• Perform additional duties as required.

Skills

Vehicle damage estimation

Customer negotiation

Quality procedures adherence

Attention to detail

Tools

Estimate software

Job description

I am working with an ambitious company who are seeking an experienced Bodyshop Estimator / Vehicle Damage Assessor to join their friendly team.

Location: BH12

Salary: dependant on experience

The role of an Bodyshop Estimator / VDA/ Vehicle Damage Assessor is to correctly interpret Customer or internal instructions and complete estimates and associated documentation, by following documented Quality Procedures.

• You will need to examine vehicles and produce estimates for repairs, liaise and negotiate with Customers and Insurance Companies as required.
• You will monitor estimate/conversion rate.
• Able to ensure that all the necessary information is obtained and recorded, as required by documented procedures.
• Be able to maintain appearance and manner in order to present the best possible image to Customers in accordance with Company Policy.
• Be able to maintain good working relationships with Customers and other dealership staff.
• Record any Customer complaints or non conformance of the Quality System and implement appropriate corrective action by following documented procedures.
• Carry out any further duties, within capabilities, when requested by management. These may include visiting Customers and working outside normal hours.

Bodyshop Estimator / Vehicle Damage Assessor Bournemouth, GB