Vehicle Damage Assessor

Jago Consultants; Basingstoke; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Health cash plan

Job summary

Jago Consultants is seeking a skilled Vehicle Damage Assessor for their Basingstoke team. The role requires Audatex expertise, strong communication, and a proactive approach to customer needs.

You will prepare detailed estimates and liaise with customers and insurers to keep processes moving smoothly. The position offers a pension scheme and health cash plan after probation, with typical hours Mon–Fri 8–5 and some Saturdays.

Qualifications

• Experience as Vehicle Damage Assessor with Audatex is essential.
• Strong interpersonal skills and ability to work in a team.
• Good understanding of the repair industry and processes.

Responsibilities

• Carrying out estimates accurately with detail acceptable to the Manager.
• Send estimates to customers promptly and clearly identify customer needs.
• Maintain knowledge of competitors’ products and services in the market.

Skills

Audatex

Interpersonal skills

Repair industry knowledge

Job description

Vehicle Damage Assessor (VDA) – Basingstoke, Hampshire

I am looking for an experienced VDA with qualifications in Audatex.

Salary from £35k depending on experience.

Working Mon – Fri 8 – 5 pm and some Saturdays 8- 12.

20 days holiday per year with 1 day added per full year served up to 25 days, plus Bank Holidays.

My client also offer a pension scheme and a health cash plan after the probation period of 3 months.

The successful candidate will have a great knowledge of the repair industry with an enthusiastic approach. A team worker with good inter personal skills will be essential to join our already motivated and friendly team.

A large part of the Vehicle Damage Assessor position involves:

• Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner.
• Ensuring you clearly identify and understand the customer’s needs and desires.
• Maintaining a thorough understanding of the full range of competitors’ products and services.
• Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion.
• Liaising with insurance companies / third parties to access necessary claim information.
• Carrying out all estimate follow-ups.
• Handing over completed vehicles ensuring customer satisfaction with work carried out.
• Making sure a constant communication is adhered to at all times with approved repairer.
• Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date.
• Responsibility for work quality and final checking of all vehicles for both the repair and completion stage.

If you are looking to work as a VDA / Vehicle Damage Assessor / Bodyshop Estimator, this company can offer you a genuine career opportunity in an excellent working environment.

Vehicle Damage Assessor Basingstoke, GB