Bodyshop Advisor

Perfect Placement; Thurrock; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

On‑target earnings £30,000

Weekday schedule 8:00–17:00

Ongoing training & development

Professional reception area

Job summary

Perfect Placement is recruiting on behalf of our client for a Bodyshop Advisor role based in Grays, Essex. This position offers an excellent opportunity for a motor trade professional to deliver exceptional customer service within a busy automotive environment.

The successful candidate will greet customers, manage calls, book appointments, and update customers on repair progress, with a Monday–Friday 8:00am–5:00pm schedule.

Qualifications

• Excellent telephone manner and strong communication skills.
• Ability to build positive relationships with customers and team members.
• Well-organised with attention to detail.
• Capable of managing multiple tasks in a fast-paced environment.
• Positive, professional, and approachable attitude.
• Previous experience in reception, customer service, or the automotive industry is advantageous but not essential.

Responsibilities

• Greeting customers and visitors in a friendly and professional manner.
• Managing incoming calls and directing enquiries appropriately.
• Maintaining regular communication with customers regarding repair progress.
• Booking appointments and managing customer enquiries efficiently.
• Processing customer information accurately and maintaining detailed records.
• Supporting administrative tasks such as invoicing, documentation, and correspondence.

Skills

Telephone manners

Communication skills

Relationship building

Organisational skills

Multitasking

Tools

Microsoft Office

Job description

We are recruiting on behalf of our client for a Bodyshop Advisor role based in Grays, Essex.

This Bodyshop Advisor position offers an excellent opportunity for a motivated motor trade professional to deliver exceptional customer service within a busy automotive environment. The successful Bodyshop Advisor will play a key role in ensuring a positive customer journey while supporting the daily operations of the bodyshop.

Benefits

• Competitive basic salary of £27,000 per annum, with an on-target earning of approximately £30,000
• Monday to Friday working hours, from 8:00am to 5:00pm, with a one-hour lunch break
• Supportive team environment fostering professional growth
• Ongoing training and development opportunities
• Professional and well-organised reception area
• Opportunities to enhance communication and organisational skills

Duties

• Greeting customers and visitors in a friendly and professional manner
• Managing incoming calls and directing enquiries appropriately
• Maintaining regular communication with customers regarding repair progress
• Booking appointments and managing customer enquiries efficiently
• Processing customer information accurately and maintaining detailed records
• Supporting administrative tasks such as invoicing, documentation, and correspondence
• Ensuring reception area remains clean and presentable
• Representing the business professionally and promoting excellent customer service

Requirements for the Bodyshop Advisor role include

• Excellent telephone manner and strong communication skills
• Ability to build positive relationships with customers and team members
• Proficient in Microsoft Office and other business systems
• Well-organised with attention to detail
• Capable of managing multiple tasks in a fast-paced environment
• Positive, professional, and approachable attitude
• Previous experience in reception, customer service, or the automotive industry is advantageous but not essential

If you are eager to start a rewarding career as a Bodyshop Advisor in Essex and meet the requirements outlined, this vacancy provides a fantastic platform to develop within the motor trade.