BMW Sales Administrator

Sytner; Shrewsbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement 33 days

Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Voluntary/community work day

Job summary

Sytner Shrewsbury is seeking a proactive Sales Administrator to support the sales team with file auditing, trade transfers, and ad-hoc duties. You will collaborate with the Dealership Accountant, Sales Department, and management to ensure accurate records and excellent customer service for every enquiry.

Flexible patterns including weekends help us maintain top-tier service for our customers across the dealership.

Qualifications

• Previous experience in an administrative role is advantageous.
• Proficient IT skills; no specific industry experience required.
• Commitment to providing excellent customer service in a busy, high-pressured environment.

Responsibilities

• Provide administrative support to the sales team, including file auditing, trade transfers and ad-hoc duties.
• Collaborate with the Dealership Accountant, Sales Department and management to ensure accurate records.
• Deliver excellent customer service while handling incoming enquiries from customers promptly.

Skills

Administrative experience

IT skills

Customer service

Tools

IT systems

Job description

About the role

Sytner Shrewsbury is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.

Sytner Sales Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.