BMW Retail Manager

Hedin Automotive BMW & MINI Group; Greater London; On-site; GBP 36,000 - 65,000; Full time

Benefits offered by this job

Annual leave 31 days

Car ownership scheme

Private healthcare

Pension & life assurance

Referral bonus

Retail discounts

Job summary

Hedin Automotive BMW & MINI Group is seeking a BMW Retail Manager in the Greater London area to lead a high-performing sales team and drive both new and used vehicle performance.

You will manage KPIs, margins and profitability while ensuring exceptional customer service and adherence to brand standards. A strong leadership presence and a full UK driving license are essential for success in this pivotal role.

Qualifications

• Experience leading automotive sales teams and driving targets.
• Strong customer service focus and relationship management.
• Proven ability to coach and motivate staff to achieve results.

Responsibilities

• Lead, motivate and develop the sales team.
• Drive new and used vehicle sales performance.
• Manage KPIs, targets, margins and profitability.
• Deliver outstanding customer satisfaction and retention.
• Coach sales executives to maximise opportunities.
• Oversee daily showroom operations and sales processes.

Skills

Leadership

Sales management

Customer service

Negotiation

UK driving licence

Tools

CRM software

Job description

BMW RETAIL MANAGER. Earn up to £65,000 OTE per annum plus a Company Car!

BMW RETAIL MANAGER. Earn up to £65,000 OTE per annum plus a Company Car!

WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI.

Join the Hedin Automotive sales team as a BMW Retail Manager and lead and inspire a high-performing sales team. You'll be responsible for driving sales performance, developing your team, and ensuring customers receive the highest standards of service throughout their buying journey. This is an exciting opportunity to develop your leadership career with one of the world's most admired automotive brands.

Benefits.

• 31 days of annual leave (including bank holidays) with long‑service awards and enhanced holiday entitlement
• Discount schemes with popular retailers – helping you save more
• Employee Car Ownership Schemes – available for you and your family
• Employee Assistance Programme – 24/7 wellbeing support with access to health professionals
• Private healthcare access – prioritising your health and prosperity
• Pension scheme and life assurance – confidence in your future
• Referral bonus – earn when you refer a friend to join the team

Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.

THE MAIN DUTIES OF THE ROLE INCLUDE:

• Leading, motivating and developing the sales team
• Driving new and used vehicle sales performance
• Managing KPIs, targets, margins and profitability
• Delivering outstanding customer satisfaction and retention
• Coaching sales executives to maximise every opportunity
• Managing daily showroom operations and sales processes
• Working closely with the Management team and other departments
• Maintaining BMW brand standards and compliance
• Identifying opportunities to increase sales, finance, and aftersales revenue
• Ensure staff comply with all sales processes and remain compliant with all required regulations.

YOUR PROFILE.

• Previous experience in an automotive Sales Manager or senior sales role
• A strong track record of achieving and exceeding targets
• Excellent leadership and people-management skills
• Strong commercial awareness and negotiation skills
• The confidence to lead from the front
• A professional, positive and motivational approach
• A full UK driving licence

WORKING HOURS.

• Basic Salary of £35,525, with an OTE of £65,000 per annum and a Company car.
• Working hours are Monday to Friday, 8.30am – 6.00pm, and Saturday 9.00am – 5pm with a day off during the week.

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.