BMS Service Engineer - Midlands

learnd UK; Ashby-de-la-Zouch; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary & company vehicle

Death in Service policy

Healthcare cash plan (UK Healthcare)

Enhanced leave policies

Employee Assistance Programme

Cycle to Work Scheme

Cycle to Work Scheme

Job summary

A leading BMS service provider seeks a BMS Service Engineer in Ashby-de-la-Zouch. In this role, you will oversee maintenance and repairs of building management systems while providing outstanding support and energy advice. The ideal candidate will have experience with BMS technologies, a strong focus on customer satisfaction, and excellent communication skills. Benefits include a competitive salary, company vehicle, and comprehensive healthcare coverage.

Qualifications

• Experience with Trend, Tridium, Delta, or Schneider BMS systems.
• Full UK driving license and right to work in the UK.
• Experience in health & safety with a detail-focused approach.
• Excellent communication and customer service skills.
• Full UK driving license and right to work in the UK.

Responsibilities

• Perform preventative maintenance and emergency repairs on BMS control systems.
• Ensure customer satisfaction through excellent communication.
• Promote energy efficiency, advising clients on reducing energy use.
• Create and submit clear, timely service reports and documentation.
• Spot additional service opportunities, generate field quotes, and flag sales leads.
• Collaborate with colleagues and other service teams to resolve issues.
• Maintain tools and ensure safety, compliance, and quality on all jobs.
• Engage with customers and suggest helpful products.
• Utilize energy management principles in service delivery.
• Follow health & safety practices on site.
• Work as part of a flexible, team-oriented service crew.
• Drive to customer sites and manage on-site activities.
• Maintain adherence to site procedures and quality standards.

Skills

BMS system expertise

Fault diagnostics

Customer communication

Energy management principles

Driving license

Health & safety awareness

Tools

Trend BMS

Tridium BMS

Delta BMS

Schneider BMS

Job description

Position: BMS Service Engineer

Location: Midlands

Department: Service

Employment Type: Full-Time

As a BMS Service Engineer, you’ll be the face of Learnd on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. Your mission: keep systems running efficiently while providing outstanding customer service and energy advice.

Key Responsibilities

• Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
• Ensure customer satisfaction through excellent communication, ownership of issues, and top-quality work.
• Promote energy efficiency, advising customers on ways to cut energy use and reduce environmental impact.
• Create and submit clear, timely service reports and documentation.
• Spot additional service opportunities, generate field quotes, and flag sales leads to the office.
• Collaborate with colleagues and other service teams to resolve issues.
• Maintain tools and ensure safety, compliance, and quality on all jobs.
• Experienced with Trend, Tridium, Delta, or Schneider BMS systems.
• Strong technical skills with the ability to diagnose and fix control systems.
• Great communicator who can engage clients and recommend helpful products.
• Experience in health & safety, with a detail-focused approach.
• A team player with a can-do attitude and flexible working style.
• Familiarity with energy management principles and solutions.
• Full UK driving license and right to work in the UK.

Package & Benefits

• Competitive salary & company vehicle
• Death in Service policy
• Healthcare cash plan (UK Healthcare)
• Enhanced sickness, maternity, paternity, and parental leave policies
• Employee Assistance Programme
• Cycle to Work Scheme