BMS service engineer

Mitie Cleaning & Hygiene Services; Newcastle upon Tyne; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Lifestyle discounts

Share schemes

Training pathways

MiDeals discounts

Cycle-to-work

Job summary

Mitie Cleaning & Hygiene Services is seeking a BMS Engineer to support performance, optimisation and reliability of Building Management Systems across client sites in Newcastle and surrounding areas.

The role focuses on delivering PPM across Trend, Tridium/Niagara and Distech, diagnosing and implementing improvements, and handling surveys and small works related to upgrades. A strong background in Trend/Tridium is essential.

Qualifications

• 3+ years' experience with Trend Controls and/or Tridium/Niagara platforms.
• Ability to modify Trend 963, IQVision software, and related schematics.
• Experience with Modbus, MBus, BACnet or similar protocols; solid HVAC knowledge.
• Strong proficiency using SET or equivalent BMS engineering tools; IT networking basics including IP configuration.

Responsibilities

• Deliver high-quality Planned Preventive Maintenance (PPM) across multiple BMS platforms including Trend, Tridium/Niagara, and Distech.
• Diagnose, recommend, and implement system improvements, remedial works and optimisation strategies.
• Carry out surveys, proposals, quotations and small works related to BMS upgrades and system enhancements.
• Respond to reactive callouts, ensuring fast, effective resolution of BMS-related issues.
• Collaborate with the Regional Operations Manager and the wider national BMS team to ensure consistent service delivery and system performance.

Skills

Trend Controls

Tridium/Niagara

Modbus/M-Bus/BACnet integration

IT networking basics

BMS engineering tools

Tools

Trend 963

IQVision

SET or equivalent

Job description

Better places, thriving communities.

ROLE: BMS Engineer (Trend / Tridium / Niagara)

HOURS: Full‑time

LOCATION: Newcastle Upon Tyne

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a BMS Engineer who will support the performance, optimisation, and reliability of Building Management Systems across client sites in Newcastle and the surrounding areas.

Role Responsibilities

• Deliver high‑quality Planned Preventive Maintenance (PPM) across multiple BMS platforms, including Trend, Tridium/Niagara, and Distech.
• Diagnose, recommend, and implement system improvements, remedial works, and optimisation strategies.
• Carry out surveys, proposals, quotations, and small works related to BMS upgrades and system enhancements.
• Respond to reactive callouts, ensuring fast, effective, and professional resolution of BMS‑related issues.
• Collaborate closely with the Regional Operations Manager and the wider national BMS team to ensure consistent service delivery and system performance.

Required Qualifications

Applicants must meet the below-defined requirements for the role.

• Minimum 3 years' experience working with Trend Controls and/or Tridium/Niagara platforms.
• Ability to modify Trend 963, IQVision software, and associated schematics confidently.
• Experience with Modbus, MBus, BACnet or similar integration protocols, plus solid HVAC knowledge.
• Strong proficiency using SET or equivalent BMS engineering tools, ideally with an electrical bias.
• Good understanding of IT networking principles including IP configuration.

What's in it for you?

• Opportunity to work with industry-leading BMS technologies and upskill across multiple platforms.
• Join a national team of 50+ BMS experts, working with blue-chip clients and high-value projects.
• Access to Mitie's premium benefits including virtual GP, Salary Finance, lifestyle discounts, share schemes, and extensive training pathways.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zeeshan Siddiqui at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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