Cambridge University Hospitals NHS Foundation Trust is recruiting a Quality Lead for its Blood Sciences and Immunology laboratory service. The post centres on running and improving the quality management system, keeping the department compliant with ISO 15189 and supporting UKAS accreditation, including audits, investigations and corrective actions. It suits an experienced Healthcare Scientist moving into a leadership role, with mentoring and team leadership included. HCPC registration is required and visa sponsorship is not available.
What the job involves
- Act as Quality Lead for Blood Sciences and Immunology, promoting quality across the department
- Promote, implement, audit and maintain the quality management system as a key member of the department
- Ensure continued compliance with ISO 15189 as accredited by UKAS
- Apply modern quality management and process control to clinical governance and risk management
- Lead the team in continuous improvement and development of laboratory services
- Demonstrate expertise in quality and risk management
- Support UKAS accreditation activities
- Oversee audits, investigations and corrective actions
- Drive quality improvement initiatives and promote a culture of continual improvement
- Influence strategic quality priorities
- Work with laboratory managers, clinical leads and multidisciplinary teams
- Maintain and promote the professional image of the Trust
Qualifications
- Honours degree in a relevant discipline
- MSc, IBMS Higher Specialist Diploma or FIBMS in Biochemistry, Haematology or Immunology, or equivalent experience
Registration & licences
- HCPC registration as Clinical or Biomedical Scientist
Experience
- Practical experience of quality management systems
- Audit and developing policy and procedure
- Performing and evaluating risk assessments and root cause analysis
- Laboratory information management and pathology IT systems
- Proven success communicating highly complex information to staff and healthcare professionals
Skills & knowledge
- Knowledge of quality management and accreditation systems, ISO 15189, I-passport/IQM, risk management and clinical governance
- Knowledge of routine and specialised analytical methods, quality assurance and problem solving
- Interpretation and analytical skills, with manual dexterity for complex laboratory techniques
- Excellent written and verbal communication, with influencing and negotiating skills at all levels
- Interpersonal skills, working in a team or alone, and prioritising own and others' workload
Other
- Demonstrable mentoring skills
- Use of Microsoft Office products
- Behaves towards patients, visitors and colleagues in line with the Trust values of safe, kind and excellent
Nice to have
- Evidence of continuing professional development
- Holds or working towards a qualification supporting quality management responsibilities
- Awareness of current and developing NHS and healthcare issues, and previous NHS experience
- Experience of managing people
- Highly specialist laboratory experience across a range of procedures, with well-developed technical skills for complex techniques
- Knowledge of CUH managerial policies and procedures and how they affect laboratory staff
- European Computer Driving Licence or equivalent, and health and safety knowledge
- Ability to concentrate for long periods, respond flexibly to service needs, and work with minimal supervision
What's offered
- Development opportunities
- On-site leisure facilities, shopping concourse and day nurseries
- Reduced-cost Stagecoach bus travel, free Park and Ride and train station routes, and subsidised on-site parking for eligible staff
- Hot food on campus 24/7 at reduced cost, and free tea and coffee in the staff pod break space
- Flexible working options including part-time, job-share, term-time and flexible start and finish times
- Alternative working hours considered in some cases