Blood Donation Assistant - Driver

Train Work Live; Bangor; Hybrid; GBP 29,000 - 32,000; Part time

Job summary

Velindre University NHS Trust's Welsh Blood Service in Bangor is seeking a part-time Clinic Collection Assistant (Driver Grade Band 4). You will welcome donors, perform basic checks, assist with venepuncture under supervision, and drive to mobile and fixed sites.

You will join a caring multi‑skilled team committed to excellent donor care and safety. Travel across Wales is required; Welsh language skills are desirable.

Qualifications

• Level 3 qualification or equivalent experience.
• Full manual UK driving licence with no more than 3 penalty points.
• Category C1 and D1 licences or commitment to obtain within 6 months.
• First Aid Certificate.
• Experience in a customer‑facing environment.
• Ability to work as part of a multi‑skilled team.

Responsibilities

• Deliver high standards of customer service and direct donor care.
• Venepuncture and basic clinical tasks training provided.
• Drive and load/unload mobile donation equipment.
• Work across multiple sites and travel as required.

Skills

Full manual UK driving licence

Category C1 and D1 licences

First Aid Certificate

Excellent customer service

Venepuncture training readiness

Welsh language skills

Education

Level 3 qualification or equivalent experience

Job description

Main area Blood Donation Assistant- Driver Grade Band 4 Contract Permanent Hours Part time - 21 hours per week (3 x 21 hours per week) Job ref 120-ACS026-1126

Employer Welsh Blood Service Employer type NHS Site Welsh Blood service Town Bangor Salary £28,819 - £31,626 per annum pro rata Salary period Yearly Closing 19/11/2026 23:59

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales inourcutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

As a division of Velindre University NHS Trust, the Welsh Blood Service (WBS) is an amazing place to work and develop your career. Our caring and motivated staff are designing, developing and delivering improvements, which will enable the WBS to strive towards its vision of working with our staff & the people of Wales to deliver an easy to use, safe and sustainable service for blood and stem cell donation.

As a trusted healthcare provider, we work tirelessly to maintain the highest standards of quality, safety and donor experience.

We are currently embarking an ambitious 5 year strategy called “WBS Futures” where we have set out our vision for blood and transplant services in Wales for the next 5 years. It sets out where we are now, where we want to be in 2028 and the steps we will take to get there.

WBS is a committed equal opportunities employer.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Job overview

The Welsh Blood Service (WBS) provides blood products to NHS Hospitals across Wales and is currently recruiting a full time Clinic Collection Assistant to include driving duties.
From the members of the public who make incredible, life-saving donations to the dedicated members of our team who make it happen – people are essential to the service we provide. You could help us change lives.
The role is diverse and will include , welcoming donors, testing donors to see if they are able to give blood on that day, taking blood, maintaining records and offering basic clinical advice and aftercare. You will also be loading/unloading and assembling mobile donation equipment. You will need to be comfortable with the sight of blood.

You must be able to travel to undertake the duties of the post at various locations. WBS fleet vehicles, team minibus and equipment vehicles are provided.
We will give you all the technical training you need to perform venepuncture (using needles to take blood), so you don’t need a medical background. However, you will need to demonstrate excellent customer service skills and have a friendly and flexible approach which will make donors feel welcome at ease and valued.

Main duties of the job

The role will deliver both excellent customer service and direct care to donors throughout the blood donation process. You will be working as part of a multi-skilled team committed to creating a caring environment and excellent customer service experience whilst identifying and meeting the expectation of individual donors so that blood is donated safely and donors are encouraged to return. This will include delivering high standards in customer service, performing venepuncture and driving duties.

Working to agreed clinical and quality standards and procedures to safeguard donor and patient safety.

It will be the requirement of the post holder to develop skills in the areas of venepuncture, donor screening, meeting and greeting, appointment management and reconciliation in addition to core skills.

There will be a requirement for all staff to flex through various teams and blood collection facilities such as blood mobiles, static sites and community clinics covering a large geographical area.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.

As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027—an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.

Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.

Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each other—ensuring we deliver the highest standards of care while continuously striving to improve.

If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.

Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents.

Person specification

Qualifications and Knowledge

• Level 3 qualification; or equivalent experience e.g. evidence of autonomous practice
• Must hold a full manual UK driving licence with no more than 3 penalty points
• Must hold a Category C1 & D1 driving licence or commit to undertaking training to obtain the licence within 6 months of start date
• Hold a First Aid Certificate

Experience

• Experience of working within a customer focused environment. Experience of working in a team. Experienced in dealing with sensitive or confidential matters
• Experience of working with people at all levels. Experience of using local systems, e.g. DATIX, ESR, Blood Establishment Computer System or other bespoke systems

Skills and Attributes

• Good communication, written and numeracy skills. Ability and dexterity to undertake venepuncture. Able to work methodically and accurately and follow instructions. Demonstrate the ability to promote and foster good working relationships within a team. Standard keyboard/IT skills. Confident in the use of automated equipment. Ability to work under pressure. Able to work methodically and accurately. Ability to work on own initiative and manage own workload. Good organisational skills. Problem solving skills
• Level 1 to 5 Welsh Language skills in understanding, speaking, reading, and writing

IMPORTANT NOTE FOR APPLICANTS:

Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application not demonstrating how you meet the essential criteria. To ensure your application meets the criteria, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Post subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.