Block Manager Surrey | Residential Portfolio Lead

Block Recruit; Dorking; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Parking at the office

Office-based position with progression

Job summary

Block Recruit is seeking a Property Manager to join an established firm. The role will manage a portfolio of ~1,400 residential units across Surrey and South London, supporting leasehold and block management activities.

You will work with the Senior Property Manager to deliver high-quality service to leaseholders, clients, contractors and stakeholders. The position is office-based in Surrey with a Monday–Friday 9:00am–5:30pm schedule, offering progression within block management and a benefits

Qualifications

• Experience in residential block management.
• Strong customer service skills.
• Excellent written and verbal communication.
• Ability to work independently and proactively.
• Ability to work collaboratively within a team.

Responsibilities

• Producing LPE1 forms upon request from leaseholders and solicitors.
• Managing bespoke enquiries relating to property sales.
• Handling post-sale paperwork and processes.
• Liaising with solicitors regarding leasehold matters, including lease extensions.
• Managing major works projects and Section 20 consultation processes.
• Responding to telephone enquiries in a professional and courteous manner.
• Assisting with service charge queries, leak investigations, and insurance claims.
• Managing complaints in line with company procedures.
• Supporting the implementation of fire, health and safety recommendations.
• Assisting with Annual General Meetings (AGMs).
• Liaising with contractors and obtaining quotations.
• Assisting with invoice processing in line with company procedures.
• Working alongside the Senior Property Manager and providing office support when required.

Skills

Customer service

Written communication

Verbal communication

Independent work

Teamwork

Job description

Block Recruit is seeking a Property Manager to join an established firm. The role will manage a portfolio of ~1,400 residential units across Surrey and South London, supporting leasehold and block management activities.

You will work with the Senior Property Manager to deliver high-quality service to leaseholders, clients, contractors and stakeholders. The position is office-based in Surrey with a Monday–Friday 9:00am–5:30pm schedule, offering progression within block management and a benefits