Biotech AI Solutions Consultant

Benchling, Inc.; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Job summary

Benchling, Inc. seeks a Solution Consultant to lead pre-sales engagements with our largest biotech customers. You will design, demonstrate, and position Benchling solutions that integrate with enterprise IT environments, lab instruments, and existing systems.

You will collaborate with sales leadership, product, and services to ensure solutions deliver maximum value. This role requires scientist-facing communication and the ability to translate complex tech into business impact.

Qualifications

• Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing.
• Experience with scientific/informatics software such as LIMS, ELN, or others preferred.
• Experience in demonstrating scientific software in a pre-sales setting to top biotech and pharma companies is highly desired.
• Demonstrated capacity to model scientific data and craft solutions based on product knowledge and industry best practices.

Responsibilities

• Partner with account executives and leadership to shape account and deal strategies for compelling solutions.
• Manage discoveries to uncover customer needs and decision criteria.
• Craft solutions based on Benchling capabilities and industry best practices that map to the customer’s science and tech landscape.
• Present and demonstrate the solution persuasively, handle questions and objections, and consider in-house alternatives.
• Engage with product management to provide insight into customer needs and influence the roadmap.
• Mentor and partner with other SCs to build team success.

Skills

Customer facing experience

Presentation skills

Communication skills

Willingness to travel

Education

Master’s in Biology/Life Sciences

Tools

LIMS/ELN software

Job description

Benchling, Inc. seeks a Solution Consultant to lead pre-sales engagements with our largest biotech customers. You will design, demonstrate, and position Benchling solutions that integrate with enterprise IT environments, lab instruments, and existing systems.

You will collaborate with sales leadership, product, and services to ensure solutions deliver maximum value. This role requires scientist-facing communication and the ability to translate complex tech into business impact.