Binding Operations Manager

JR United Kingdom; Cardiff; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance organization seeks a talented Binding Operations Manager based in Bishopsgate. The candidate will oversee risk capture and endorsement processing, ensuring data accuracy and managing relationships with stakeholders. This role requires a minimum of 10 years in the insurance sector and offers an excellent salary with market-leading benefits.

Benefits

Up to 40% Bonus (20% on target)

Private Medical for you and your family

BUPA Blue Health

0% interest season ticket loans

Free on-site Gym

Qualifications

• At least 10 years in the Insurance industry.
• Operational/Management experience required.
• Experience managing outsourced providers.

Responsibilities

• Managing data entry accuracy for binding/slip processing.
• Building relationships with stakeholders and improving processes.
• Producing management and board reports.

Skills

Communication

Stakeholder Management

Detail-oriented

Tools

MS Word

Adobe Standard

Outlook

Excel

Job description

Social network you want to login/join with:

MERJE is delighted to partner with a fast-growing and dynamic Specialty Insurance organization in their search for a talented Binding Operations Manager.

This role is based in the office 5 days a week in Bishopsgate.

Offering an excellent salary of up to £90,000, our client provides market-leading benefits including:

• Up to 40% Bonus (20% on target)
• Private Medical for you and your family
• BUPA Blue Health
• 0% interest season ticket loans
• Free on-site Gym
• And much more.

Your new role:

You will be a key member of the Technical Operations Team, responsible for managing and completing risk capture and endorsement processing, ensuring accurate and timely data entry into the system.

Responsibilities include:

• Ensuring the accuracy of data entry for binding/slip processing by in-house and outsourced teams
• Building strong relationships with stakeholders
• Reviewing and improving existing processes for efficiency
• Participating in monthly UMCC meetings to understand underwriting rationale
• Managing endorsement processing data accuracy

Managing outsourced providers:

• Review and update SOPs quarterly
• Define and monitor SLAs and KPIs, ensuring targets are met

Financial responsibilities:

• Liaising with the Actuarial team to update earning patterns monthly

Data Quality:

• Maintaining accurate binding and endorsement data in Prequel
• Training teams across Lines of Business
• Meeting data quality targets and correcting errors promptly
• Collaborating with Data Quality team for continuous improvement

Performance Monitoring & Reporting:

• Understanding month-end procedures and meeting deadlines
• Managing workload and ensuring SLA compliance
• Supporting audits and implementing corrective actions
• Producing management and board reports
• Maintaining binding documentation and participating in projects

Minimum Qualifications, Skills & Experience:

• At least 10 years in the Insurance industry
• Operational/Management experience
• Experience managing outsourced providers
• Understanding of Underwriting and Policy Administration systems
• Proficiency in MS Word, Adobe Standard, Outlook, and Excel
• Strong communication and stakeholder management skills
• Ability to interpret reports and work independently or in teams
• Detail-oriented with the ability to meet tight deadlines