Billing & Revenue Controller

Itchyfeet; United Kingdom, United Kingdom; On-site; GBP 65,000 - 85,000; Full time

Job summary

Itchyfeet is seeking a full-time Billing and Revenue Controller to join our Finance team in Jersey. You will deliver accurate end-to-end billing, monitor WIP, and support debt collection to improve cash conversion and working capital.

Working closely with Partners, Fee Earners, clients and Finance colleagues, you will resolve billing issues, prepare and review drafts, process amendments and transfers, and maintain clear audit trails.

Qualifications

• Previous experience in billing, revenue control, credit control, or a similar finance role is essential; experience within a legal or professional services environment is desirable.
• Solid understanding of core accounting principles is required.
• Proficiency in MS Office, particularly Excel, Word, and Outlook, is necessary.
• Good knowledge of the end-to-end revenue cycle, including WIP management, billing, collections, cash allocation, and reporting.

Responsibilities

• Manage a portfolio of matters through the billing and collection cycle, ensuring accurate records of correspondence, commitments, and actions.
• Prepare draft bills, billing schedules, and supporting information accurately and timely, liaising with Fee Earners for prompt review and approval.
• Process bill amendments, transfers, write-offs, and matter closures following agreed controls and authorisation requirements.
• Monitor unbilled work in progress, identify billing blockers, and collaborate with Fee Earners to progress matters towards billing or appropriate resolution.
• Submit invoices via electronic billing platforms and client portals accurately and on time, adhering to client billing guidelines and required documentation.
• Investigate and resolve invoice rejections, reductions, validation errors, and other compliance issues while maintaining a clear audit trail.
• Provide invoice breakdowns and statements to clients, promptly addressing billing and account queries professionally.
• Manage outstanding debtors, following up on overdue balances and agreed payment commitments professionally and proportionately.
• Build effective working relationships with Partners, Fee Earners, clients, and Finance colleagues to resolve billing and payment issues.
• Prepare and maintain accurate billing, debtor, and WIP reports, highlighting overdue actions, exceptions, risks, and emerging issues.
• Support regular debtor, WIP, and billing reviews by preparing information, recording agreed actions, and following up with action owners.
• Allocate and reconcile receipts as needed, investigating unidentified or misallocated payments to maintain accurate client account records.
• Support the achievement of billing and cash collection targets, particularly during key reporting and year-end periods.
• Identify recurring billing or collection issues and suggest practical improvements to processes, reporting, and workflows.
• Collaborate with colleagues across Finance and the wider business to promote consistent billing and revenue control practices.
• Undertake additional Finance Department tasks as required and provide cover during periods of holiday or absence.

Skills

Billing

Revenue control

Credit control

MS Excel

Tools

MS Word

MS Outlook

Job description

Our client is looking for a full-time Billing and Revenue Controller to join their Finance team in Jersey. This pivotal role is responsible for supporting the effective management of the firm's end-to-end revenue cycle by delivering accurate and timely billing services, managing electronic billing submissions, monitoring work in progress (WIP), and supporting debt collection activities. You will collaborate closely with Partners, Fee Earners, clients, and Finance colleagues to proactively resolve billing issues, manage invoice queries, and eliminate obstacles that could delay revenue collection. The position contributes to improved cash conversion, supports working capital objectives, and ensures accurate revenue records and reporting. This role also offers flexibility to provide support across the Finance Department during periods of annual leave or absence.

JOB DUTIES:

• Manage a portfolio of matters through the billing and collection cycle, ensuring accurate records of correspondence, commitments, and actions.
• Prepare draft bills, billing schedules, and supporting information accurately and timely, liaising with Fee Earners for prompt review and approval.
• Process bill amendments, transfers, write-offs, and matter closures following agreed controls and authorisation requirements.
• Monitor unbilled work in progress, identify billing blockers, and collaborate with Fee Earners to progress matters towards billing or appropriate resolution.
• Submit invoices via electronic billing platforms and client portals accurately and on time, adhering to client billing guidelines and required documentation.
• Investigate and resolve invoice rejections, reductions, validation errors, and other compliance issues while maintaining a clear audit trail.
• Provide invoice breakdowns and statements to clients, promptly addressing billing and account queries professionally.
• Manage outstanding debtors, following up on overdue balances and agreed payment commitments professionally and proportionately.
• Build effective working relationships with Partners, Fee Earners, clients, and Finance colleagues to resolve billing and payment issues.
• Prepare and maintain accurate billing, debtor, and WIP reports, highlighting overdue actions, exceptions, risks, and emerging issues.
• Support regular debtor, WIP, and billing reviews by preparing information, recording agreed actions, and following up with action owners.
• Allocate and reconcile receipts as needed, investigating unidentified or misallocated payments to maintain accurate client account records.
• Support the achievement of billing and cash collection targets, particularly during key reporting and year-end periods.
• Identify recurring billing or collection issues and suggest practical improvements to processes, reporting, and workflows.
• Collaborate with colleagues across Finance and the wider business to promote consistent billing and revenue control practices.
• Undertake additional Finance Department tasks as required and provide cover during periods of holiday or absence.

JOB REQUIREMENTS:

• Previous experience in billing, revenue control, credit control, or a similar finance role is essential; experience within a legal or professional services environment is desirable.
• Solid understanding of core accounting principles is required.
• Proficiency in MS Office, particularly Excel, Word, and Outlook, is necessary.
• Good knowledge of the end-to-end revenue cycle, including WIP management, billing, collections, cash allocation, and reporting.
• Experience of electronic billing is advantageous, including invoice preparation and monitoring through billing platforms, alongside resolving compliance queries.
• Strong attention to detail and numerical accuracy, with the ability to analyse and interpret billing data and financial information.
• Effective communication and relationship-building skills, with confidence to work collaboratively with partners, Fee Earners, clients, and colleagues at all levels.
• Commercially aware, demonstrating sound judgement and a professional approach to billing and collections.
• Strong organisational, problem-solving, and prioritisation skills, with the ability to manage competing deadlines and complete tasks efficiently.
• Proactive, resilient, and solutions-focused, with a strong sense of ownership and commitment to improvement.
• Comfortable working with finance systems and client portals, with a capacity to learn new technologies quickly.
• Demonstrates a commitment to continuous learning and professional development while maintaining confidentiality and discretion.

WHAT YOU'LL LOVE:

This position offers competitive salary and benefits, alongside opportunities for career development and progression. You will enjoy a collaborative and inclusive working atmosphere, with the chance to enhance your professional skills in a supportive environment. Our client values strong relationships and teamwork, setting the foundation for a successful career.