Billing Manager

ITS (Holdings) Ltd; Horsham; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Car allowance

Uncapped commission

Quarterly bonuses

Annual bonuses

Incentive trips and rewards

Job summary

ITS (Holdings) Ltd in Guildford is seeking an experienced Billing Manager to lead a recruitment team and drive day-to-day operations, profitability, and growth. You will work closely with a Group Director to develop consultants and win new business.

The role requires a hands-on, commercially minded leader with a track record of revenue growth and strong client relationships, in a construction-related staffing environment. Autonomy and progression opportunities are emphasized.

Qualifications

• Experience in recruitment leadership or senior billing roles.
• Proven track record of driving revenue growth.
• Strong relationship-building and client-management skills.
• Excellent organisational and communication abilities.
• Hands-on, proactive leadership style.
• Experience in construction or related sectors is a plus.

Responsibilities

• Lead and support a team of recruitment consultants and resourcers.
• Drive office performance, profitability and billing activity.
• Develop and maintain relationships with key clients and accounts.
• Identify new business opportunities and support consultants to win clients.
• Maintain high standards of customer service and operational excellence.
• Coach and develop team members to reach full potential.
• Collaborate with senior leadership on growth strategies.

Skills

Team leadership

Recruitment management

Revenue growth

Relationship building

Organisational skills

Communication

Job description

About ITS

With over 50 years of experience in the construction industry and 19 offices across the UK, ITS is a well-established and successful recruitment business specialising in construction staffing solutions.

Our offices are built on strong local relationships, in-depth market knowledge, and a commitment to delivering a bespoke service to both clients and candidates. Each location operates with a high degree of autonomy, supported by hands-on leadership, structured training, and a collaborative group culture.

Due to continued growth, we are looking to appoint an experienced Billing Manager to join our established Guildford office.

The Opportunity

This is an exciting opportunity to join one of our most successful offices, which has been operating since 1989. The office benefits from longstanding relationships with many of Sussex's leading contractors and an established, profitable client base

We are looking for someone ambitious, commercially minded and energised by the idea of building something special. Someone who enjoys developing people, winning business and taking ownership rather than simply managing a desk.

Working closely with one of the Group Directors, you will play a key role in managing the day-to-day operation of the business, supporting and developing consultants, and helping to deliver the next phase of growth.

Key Responsibilities

• Lead, manage and support a team of recruitment consultants and resourcer.
• Drive office performance, profitability and billing activity.
• Develop and maintain strong relationships with existing clients and key accounts.
• Identify new business opportunities and support consultants in securing new clients
• Ensure high standards of customer service and operational excellence.
• Coach, mentor and develop team members to achieve their full potential.
• Work closely with senior leadership to implement business growth strategies.

About You

We are looking for someone who has:

• Previous experience in recruitment management, team leadership, or a senior billing role.
• A proven track record of driving revenue growth and developing successful teams.
• Strong commercial awareness and relationship-building skills.
• Excellent organisational and communication abilities.
• A hands-on, positive and motivated approach.
• We welcome applications from experienced recruiters within construction or closely related sectors where relationship-led sales and long-term account management are key.

This opportunity would particularly suit:

• An experienced Billing Manager seeking greater autonomy and progression.
• An experienced Senior or Managing Consultant looking for their first management opportunity, or an existing Billing Manager seeking greater autonomy and a clearer route to Directorship.
• An ambitious individual who wants to play a significant role in shaping the future growth of an established business.

Training & Progression

At ITS, we are passionate about developing our people and promoting from within. You will receive ongoing support through:

• Structured leadership and management training.
• Mentoring from experienced Directors and senior leaders.
• External training and professional development opportunities.
• Clear progression pathways into senior leadership positions.

Why Join ITS?

• Existing team and client base
• Autonomy to shape the future of the business
• Direct access to senior leadership
• Genuine route to Directorship and shareholding
• Long-term career rather than just another billing role

Package & Benefits

• Competitive basic salary.
• Car allowance.
• Uncapped personal and team commission structure.
• Quarterly and annual performance bonuses.
• Incentive trips and rewards.

Many of our current Directors started their careers in similar positions within the business and have progressed through our leadership pathway.

All applications and enquiries will be treated in the strictest confidence.

Whilst every effort is made to respond to all applicants, due to the volume of applications this may not always be possible.