Billing Manager

Ryder Reid Legal Ltd; City Of London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Ryder Reid Legal Ltd in London is seeking a Billing Manager for a hybrid US law firm. The role blends hands-on billing operations with partner engagement, team support and revenue management to drive growth across Europe.

You will work closely with Partners, fee earners and Finance leadership to manage the billing lifecycle, improve WIP and collections, and ensure VAT and SRA compliance while leading a high-performing Billing team in a fast-paced environment.

Responsibilities

• Revenue lifecycle management - support the billing lifecycle, ensuring accurate billing, WIP management and collections.
• Partner support - work with Partners and fee earners on billing processes with a high-quality service.
• WIP & collections management - conduct regular WIP and AR reviews to drive timely billing and cash collection.
• Team leadership - support the Billing team, monitor workloads, service delivery and act as escalation point.
• eBilling management - support eBilling processes with client IDs and PO information.
• Financial reporting - produce billing, WIP and revenue reports for Partners and senior Finance leadership.
• Stakeholder management - build strong relationships across the business on billing matters.
• Compliance oversight - ensure VAT, SRA Accounts Rules and AML compliance.
• Process improvement - identify opportunities to improve procedures and revenue performance.
• Team development - assist with training, mentoring and recruitment within Billing.

Job description

Billing Manager

London US Law Firm Hybrid (4:1)

A highly regarded US law firm is seeking a Billing Manager to join its London Finance team. This hands-on position combines operational billing responsibilities with Partner engagement, team support and revenue management, supporting the firm's continued growth across its European offices.

Working closely with Partners, fee earners and Finance leadership, the successful candidate will play a key role in managing the billing lifecycle, driving WIP and collections performance, and ensuring compliance with all regulatory and firm requirements.

Key Responsibilities

• Revenue lifecycle management - Support the management of the billing lifecycle, ensuring accurate and timely billing, WIP management and collections activity.
• Partner support - Work closely with Partners and fee earners on all aspects of the billing process, providing a high-quality, commercially focussed service.
• WIP & collections management - Conduct regular WIP and accounts receivable reviews with Partners, driving timely billing and cash collection.
• Team leadership - Support the Billing team, monitoring workloads, service delivery and being a key escalation point.
• eBilling management - Support eBilling processes, ensuring all client requirements, matter IDs and purchase order information are maintained accurately.
• Financial reporting - Produce billing, WIP and revenue reports for Partners and senior Finance leadership.
• Stakeholder management - Develop strong working relationships across the business and act as a key point of contact for billing-related matters.
• Compliance oversight - Ensure adherence to VAT regulations, SRA Accounts Rules, AML requirements and internal controls.
• Process improvement - Identify opportunities to improve billing procedures, efficiency and revenue performance.
• Team development - Assist with training, mentoring, appraisals and recruitment activities within the Billing team.

Experience Required

• Extensive billing experience gained within a law firm or professional services environment.
• Strong knowledge of the full billing lifecycle, including WIP management, eBilling and collections.
• Experience working closely with Partners and senior stakeholders.
• Strong understanding of VAT regulations, SRA Accounts Rules and legal finance processes.
• Experience using Elite 3E.
• Knowledge of foreign currency billing and international finance processes.
• Advanced Microsoft Excel skills.
• Excellent communication and relationship-building skills.
• Highly organised, proactive and able to manage competing priorities under pressure.