Billing Coordinator

JR United Kingdom; Slough; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading tech company is seeking a Billing Coordinator for a 12-month hybrid contract based in Reading. The successful candidate will ensure billing accuracy, support cash collection targets, and manage customer inquiries effectively. Ideal candidates will have a background in relevant billing environments, excellent customer service skills, and experience with billing systems.

Qualifications

• Minimum 2+ years’ experience in billing or relevant education.
• Good working knowledge of billing systems and accounting principles.
• Strong oral and written communication skills; multilingual abilities valued.

Responsibilities

• Process orders and complete invoicing to meet billing targets.
• Troubleshoot and resolve order management and billing issues.
• Manage internal customer/stakeholder inquiries regarding billing.

Skills

Customer Service

Problem Solving

Communication

Detail-oriented

Education

Relevant education

Tools

Billing Systems

Microsoft Products

SAP

Sales Force

Job description

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Billing Coordinator – Tech Company – Reading/Remote

12-month contract

Hybrid – Office location: Reading. Tuesday, Wednesday & Thursday in office.

Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. He/She brings good customer service, problem solving and business partner skills to work with Sales, our Billing Specialists and other key stakeholders to ensure order processing and related billing functions deliver to our billing KPI’s and internal metrics. You are also a great team player who thrives on continuous improvement.

WHAT YOU WILL DO:

• Process orders and complete invoicing to meet /exceed billing targets, which requires accurate interpretation of legal agreements of varying complexity and ensuring PO’s meet the standards for your orders;
• Ensure all Revenue Recognition criteria have been met to ensure order can be ‘booked’
• Troubleshoot and resolve order management and billing issues to support meeting cash collection targets;
• Responsible to effectively manage internal customer/stakeholder inquiries on billing processes, internal controls and policies;
• Responsible to follow all internal controls and policies related to order processing and billing
• Identify and support continuous improvement initiatives, including ensuring your voice is heard for us to make the right changes to deliver on process automation goals;
• Deliver on other priorities as assigned to execute on the Billing delivery excellence mandate.

Skills and Experience:

• Minimum 2+ years’ experience in relevant environment; global billing experience in the software services, or high-tech industry or relevant education
• Good working knowledge of billing systems and Microsoft products. Knowledge in SAP, Sales Force would be an advantage
• Good working knowledge of accounting principles
• Working knowledge reviewing legal agreements an asset
• Detail and results-oriented, with an ability to work under pressure to meet tight timelines
• Strong oral and written communication skills to present information logically and concisely; multi- lingual skills an asset
• Self-starter as well as great team work abilities
• Demonstrated ability to embrace change and willing to learn to ensure best billing practices are a way of life on the team.