Billing, Collection & Systems Administration Manager (Permanent) (Full Time)

Renfrewshire Council; Paisley; On-site; GBP 52,000 - 56,000; Full time

Job summary

Renfrewshire Council is seeking a Billing, Collection and Systems Admin Manager to lead the Business Services function. The ideal candidate will have extensive knowledge of council tax legislation and experience in financial reporting. This full-time role requires strategic planning, team leadership, and innovative technology use to enhance service delivery.

Qualifications

• Qualified to degree level in accountancy or relevant discipline.
• Demonstrable experience in financial reporting and process development.
• Proven leadership skills with experience in team management.

Responsibilities

• Manage all year-end processes including Council Tax and Business Rates Annual Billing.
• Ensure completion of statistical returns for Scottish Government.
• Provide technical support to senior managers including budgetary analysis.

Skills

Organisational skills

Problem solving

Time management

Education

Degree in accountancy or management

Job description

Salary: £52,468 - £55,662 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Advert

An exciting opportunity has arisen for a positive and effective collaborator to join the diverse Business Services function as Billing, Collection and Systems Admin Manager.

The Billing, Collection and Systems Admin Manager will have expert knowledge of Housing Benefit/Council Tax Reduction administration and legislation and/or Council Tax legislation and/or Business Rates legislation, as well as extensive knowledge of NEC iWorld system to lead and manage system processes and income maximisation.

Possessing experience of developing complex processes and procedures, and in generating and analysing financial reports, you will ensure the completion of all appropriate statistical returns e.g. Scottish Government and Department for Work and Pensions, and proactively progress the development and delivery of service objectives by ensuring the innovative use of technology to improve the efficiency and effectiveness of service delivery.

Utilising effective organisational, time management, problem solving and issue resolution skills, you’ll have responsibility for all year-end and new year processes e.g. Council Tax and Business Rates Annual Billing, DWP Subsidy, system rollover, etc. You will require experience of working with internal and external partners, as well as the ability to analyse and present management information, whilst you provide key technical support to senior managers including budgetary analysis and complex financial and business modelling.

You will be qualified to degree level in a suitable discipline e.g. accountancy or management, and/or have demonstratable relevant experience. With a proven record of developing and leading teams you will also be able to demonstrate an ability to think and plan at a strategic level.

As well as a leadership-skills, you will have extensive knowledge of Council Tax and Business Rates legislation, and knowledge of debt recovery legislation in respect of Council Tax, housing benefit overpayments, Business Rates, and other debts.

For further info on the post please contact Emma Shields on 0141 487 0874 .

Interviews and a short assessment will be scheduled for the 2 nd of July 2025.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk