Billing Administrator

BCN

Manchester

Hybrid

GBP 23,400 - 28,600

Full time

14 days+

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Benefits offered by this job

23-days holiday allowance

Company pension scheme

Health cash plan and EAP

Free on-site gym

Cycle to work scheme

Social events and recognition programs

Job summary

A leading technology services company in Manchester is seeking an entry-level Billing Administrator. This role involves managing contractual services, invoicing, and supporting contract management. Ideal candidates should be familiar with Microsoft Office and have at least 2 years of administrative experience. The company offers a hybrid work model and numerous benefits including a competitive salary, training opportunities, and wellness programs.

Qualifications

2 Years minimum experience in an administrative role.
Experience within a financial administrative role or sales support is beneficial but not required.

Responsibilities

Reconcile contractual services and manage the contract base.
Support end-to-end contract management, including setup and documentation checks.
Invoicing of contractual sales orders.
Identify and address billing discrepancies.
Manage queries related to contracts and invoices.
Provide holiday cover for customer service responsibilities.

Skills

Microsoft Office package (Word, Outlook, SharePoint, Teams)

Communication skills

Attention to detail

Education

Maths & English GCSE’s minimum grade C

Job description

Overview

Join to apply for the Billing Administrator role at BCN

Location: Manchester (hybrid working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £26,000

About BCN

At BCN we unite people and technology to enable organisations to fly.

We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. We put people front and centre – building client relationships for life and fostering a culture where our people thrive.

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse.

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for.

We are delighted you are on this journey with us!

Focus of the role

A fantastic opportunity has arisen to join our Contracts Team as a Billing Administrator. Reporting directly to the Contracts Management Lead in a team of six. The focus of the role is to work with various departments to ensure back-office operations run as seamlessly as possible. Resolving queries, product reconciliation for existing and new services and the administration of contracts.

Responsibilities

Reconciling of contractual services and management of the contract base to ensure correct charges and volumes.
Supporting with end-to-end contract management; including setup of contracts, checking documentation and portals for third party verification, determining service commencement using our custom-built system to input contract details.
Invoicing of contractual sales orders.
Identify and address billing discrepancies by reviewing and cross-referencing invoices.
End-to-end query management for any contract related invoice or account manager queries.
Holiday cover for other team members to include customer service responsibilities and any other support required by the team or the wider business.

Person, Skills & Experience

Experience on the rest of the Microsoft package; Word, Outlook, SharePoint and Teams
Maths & English GCSE’s minimum grade C
2 Years minimum experience in an administrative role
Experience within a financial administrative role or sales support would be of benefit but is not required for the role.

Why BCN?

The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
Competitive salary with the ability to progress.
23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
Company pension scheme.
2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
Life assurance
Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.
Long service recognition to celebrate all the milestones
Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

Seniority level