Bill Validation Executive

Commercial Energy Solutions Ltd (CES); Greater London; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Office facilities

Hybrid working with company flat

Company events

Beckenham transport links

Job summary

Commercial Energy Solutions Ltd (CES) in Beckenham is seeking a Bill Validation Executive to support customers and Senior Account Managers. The role involves owning the monthly billing cycle, analysing charges, and resolving queries while seeking savings for clients.

The position is full-time with a competitive salary and KPI bonuses; remote working may be considered depending on experience. A hybrid option with a company flat is available for suitable candidates.

Qualifications

• Experience in energy bill validation and Change of Tenancy handling.
• Proven ability to manage customer queries and maintain relationships.
• Strong communication and written skills; ability to document clearly.
• Excellent organizational skills and attention to detail.
• Collaborative team player with proactive approach.

Responsibilities

• Own the monthly billing cycle end-to-end.
• Analyse potential over/under charges and assist Account Managers in resolving queries.
• Process Change of Tenancy (CoT) changes.
• Resolve billing and metering queries and source data from supplier portals.
• Identify additional savings opportunities for clients.
• Prepare and manage annual utility budgets.
• Develop and maintain strong relationships with suppliers and customers.

Skills

Bill validation (energy)

Query management

Customer service

Communication skills

Written/organizational skills

Detail oriented

Team player

Job description

Commercial Energy Solutions (CES) are a long-established Energy Brokers & Consultants based in Beckenham / Bromley.

We are looking for a Bill Validation Executive to support our customers and Senior Account Managers.

This is a full-time role with a competitive salary of £26,500 to £30,000 per annum + KPI bonuses. Higher salary is available for experienced industry experts.Remote working may be considered depending on industry experience.

• Office with onsite pool table, gaming system, Chess board & relaxing zone, indoor & outdoor private lunch area and car parking
• Conditional hybrid working with use of company flat
• Company events - recent successful events include trips to Croatia, Barcelona, Clay Pigeon Shooting, Go-Karting and Crazy Golf Night
• Located near popular High Street with over 50 shops and restaurants, with transport links to Central London within 20 mins via Beckenham Junction & Clock House train stations.

The Role:

• Perform bill validation - taking full ownership for the monthly billing cycle
• Analyse potential over/under charges and assist Account Managers in resolving queries
• Process Change of Tenancy (COT)
• Resolving billing and metering queries, including sourcing billing data accessing supplier portals/Identifying validation errors and resolutions
• Identifying additional savings opportunities for a client
• Preparing annual utility budgets
• Develop and maintain strong relationships with suppliers and customers.

Our ideal candidate should have the following skills:

• Bill validation within the energy industry including processing Change of Tenancy
• Query management and customer service
• Effective communication and relationship building
• Good written and organisational skills
• Methodical and pro-active with attention to detail
• Team player.

Minimum Experience required :

• Bill Validation: 1 year (required)
• Energy Industry: 1 year (required).