Bilingual Operational Excellence Manager (English + German)

QAD; Belfast; Remote; GBP 45,000 - 70,000; Full time

Job summary

A leading company in operational excellence seeks a Bilingual Operational Excellence Manager to lead transformations across various industries in Belfast. This full-time role involves extensive travel, coaching, and training customers on Lean practices using QAD Redzone software. The ideal candidate will have a background in manufacturing, fluency in English and German, and a passion for continuous improvement.

Qualifications

• Minimum of 5 years of manufacturing experience in progressive operations and leadership roles.
• Experience providing direct coaching to business clients is desired.
• Ability to work in hands-on manufacturing roles.

Responsibilities

• Oversees and coaches 5-7 customers at a time.
• Trains customers on workflows inside Redzone software.
• Facilitates shop-floor Huddles and supports action cycles.

Skills

Fluent in English

Fluent in German

Interpersonal skills

Organizational skills

Communication skills

Education

Engineering

Manufacturing

Organizational Leadership/Management

Supply Chain Management

Business Management

Tools

MS Office

Job description

Social network you want to login/join with:

Bilingual Operational Excellence Manager (English + German), Belfast

col-narrow-left

Client:

QAD

Location:

Belfast, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c97469c8fede

Job Views:

9

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

Job Description

The OpEx Manager is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG, and General Manufacturing industries through the implementation of QAD Redzone software and expert-level coaching. OpEx managers work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading through doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.

• This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed.
• Must be based in the UK or willing and able to obtain UK working visa with frequent travel to UK.
• Bilingual in English and Germanrequired

Responsibilities

• Oversees and coaches 5-7 customers at a time
• Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
• Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
• Tracks performance data and customer uplifts throughout the deployment
• Leads process improvement and kaizen activities for customers
• Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
• Facilitates remote weekly customer progress meetings
• Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
• Manages project schedules with customers
• Provides Success Assessments upon project completion
• Delivers executive overviews and provides customers with information related to all Redzone programs
• Troubleshoots customer technical issues as needed
• Supports customer identification of next steps in their Redzone journey
• Other duties as assigned

Qualifications

• Fluent in both English and German
• Senior Operations Leadership experience in manufacturing environments
• Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager
• Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
• Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
• Ability to develop/maintain strong relationships with clients and internal teams
• Excellent interpersonal and organizational skills
• Strong written and verbal communication skills
• Sound judgment and excellent assessment skills
• Ability to manage time effectively and to work in a high paced, high growth environment
• Ability to prioritize tasks within active projects to meet critical path deadlines
• Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
• Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information
• Able to learn software required to perform successfully in this position
• Programmable Logic Controller (PLC) experience and familiarity is desired, but not required

Education/Experience

• Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management
• Minimum of 5 years of manufacturing experience in progressive Operations and/or Leadership roles
• 2 years in a similar position, providing direct coaching to business clients, is desired but not required