Bilingual Danish & English Customer Support Pro (Hybrid)

MiniMed Group; Watford; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Job summary

MiniMed Group is seeking a Bilingual Customer Services Representative to join their team in Watford, United Kingdom. This position involves providing support to Danish-speaking customers using diabetes care devices.

The ideal candidate will possess strong emotional intelligence and empathy, with 1-2 years of customer service experience. This role offers a hybrid working environment and requires proficiency in Danish and English.

MiniMed Group emphasizes employee welfare with competitive salaries and benefits, contributing to a collaborative and meaningful work atmosphere.

Qualifications

• Fluent in both Danish and English, both written and oral.
• 1-2 years of experience in a customer service role.
• Knowledge of systems and procedures obtained through work experience or education.

Responsibilities

• Provide technical support to customers and dealers.
• Document customer feedback and troubleshooting accurately.
• Maintain compliance with call quality standards.

Skills

Danish

English

Effective multi-tasking

Job description

MiniMed Group is seeking a Bilingual Customer Services Representative to join their team in Watford, United Kingdom. This position involves providing support to Danish-speaking customers using diabetes care devices.

The ideal candidate will possess strong emotional intelligence and empathy, with 1-2 years of customer service experience. This role offers a hybrid working environment and requires proficiency in Danish and English.

MiniMed Group emphasizes employee welfare with competitive salaries and benefits, contributing to a collaborative and meaningful work atmosphere.