Bilingual Business Development Associate (German/Dutch)

ISNetworld; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company-paid health insurance

Pension scheme matching

Lunch/meal perks

Wellness program

Professional development

Job summary

ISNetworld is seeking a Bilingual Business Development Associate to leverage language skills (German or Dutch and English) to service international contractor/supplier clients from our London office. The role blends customer service with early sales exposure and ongoing product training.

You will conduct trainings on ISN products, support CRM-related tasks, and contribute to cross-functional projects, while pursuing a path into B2B sales within 12–24 months.

Qualifications

• Bachelor’s degree from an accredited university and/or equivalent work experience.
• Advanced fluency in German, or Dutch (or another EU language) and English (written and verbal) required
• Desire to work in customer service and move into B2B sales within 12-24 months
• Ability to work in office at least 3 days a week

Responsibilities

• Proactively service and support ISNetworld contractor/supplier clients
• Conduct training on ISN products via phone, web based and face-to-face meetings
• Participate in the implementation of sales and marketing projects
• Field incoming calls, handle contractor customer inquiries and troubleshoot problems
• Assist with CRM and ISNetworld testing
• Handle client account management functions, including invoicing and collections
• Proactively analyze customer service processes and bring forth ideas for continuous improvement
• Research and develop various resources and reference documents for clients

Skills

German fluency

English fluency

Customer service

Phone interactions

Education

Bachelor's degree

Tools

CRM software

Job description

ISNetworld is seeking a Bilingual Business Development Associate to leverage language skills (German or Dutch and English) to service international contractor/supplier clients from our London office. The role blends customer service with early sales exposure and ongoing product training.

You will conduct trainings on ISN products, support CRM-related tasks, and contribute to cross-functional projects, while pursuing a path into B2B sales within 12–24 months.