BI Capability Manager

Network Rail; Manchester; Híbrido; GBP 44.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Maternity, paternity, adoption leave

Flexible/hybrid working

Annual leave up to 28 days + statutory

Discounts on train travel

Defined benefit pension

Travel loan for tickets

Volunteer leave

Disability Confident Leader

Descripción de la vacante

Network Rail in Manchester is seeking a Data & Digital role within the DDaT directorate. You will enable modern technology across Data, Digital, and IT operations, shaping data pipelines and leading BI initiatives. This permanent, hybrid role offers a pathway to impact across a national railway.

We value flexibility, inclusive culture, and a commitment to work-life balance. Band 4C salary ranges reflect your experience and the critical nature of delivering data-driven improvements for passengers

Formación

• Degree or equivalent demonstrable experience.
• Benefits identification and management knowledge.
• Strong analytical skills.
• Experience facilitating multifunctional groups.
• Experience creating information sharing groups/communities.
• Excellent written and verbal communication.
• Advanced knowledge of Office 365.
• Interpersonal skills.
• Knowledge of coding languages.
• Professional qualification related to information/knowledge/benefits/communications/training.
• Experience in brand design and development.
• Experience implementing Service Design.

Responsabilidades

• Shape and prioritise the Data pipeline with Data Engineering and Visualisation teams.
• Manage BI training curriculum and learning events.
• Lead communications campaigns and promote best practice.
• Gather requirements for new BI products and track benefits.
• Drive service improvements based on customer feedback and monitoring.

Conocimientos

Analytical skills

BI skills

Communications

Facilitation

Change management

Office 365

Educación

Degree in a relevant discipline

Professional qualification (CILIP/BCS)

Herramientas

Office 365

Data visualization tools

Descripción del empleo

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team – you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you!

Some of our great benefits:

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

Flexible/hybrid working arrangements considered

Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days

Discounts at selected stations with your Network Rail pass

Defined benefit pension scheme

75% off leisure train tickets for you and your dependents (subject to T&Cs)

Interest‑free travel loan for train and car park season tickets

Volunteer leave to make a positive impact

Duration: Permanent

Location: Manchester

Band & Salary: Band 4C £43,588 - £53,167

About the role

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!

What does the average day look like?

Main responsibilities

• You'll work closely with the Data Engineering and Visualisation teams in the Digital & Data Function to shape and prioritise the Data pipeline, ensuring it delivers measurable benefits across the organisation.
• A key part of your role involves managing the BI training curriculum and planning learning events to build capability and professionalism in BI across Network Rail.
• You'll also lead communications‑developing campaigns, managing the Data Community, and promoting best practice and new tools.
• Your day may include gathering requirements for new BI products, tracking benefits from released solutions, and driving service improvements based on customer feedback and compliance monitoring.
• It's a varied and collaborative role, central to the success and evolution of the Digital & Data Function.

Your experience and skills

Meet the essential criteria

• Educated to degree level in a relevant discipline or equivalent demonstrable experience .
• Knowledge of benefits identification and management approaches.
• Proven strong analytical skills.
• Demonstrable experience of working with and facilitating multifunctional groups.
• Experience of creating opportunities for information and knowledge sharing e.g. establishing and running Working Groups or Communities of Practice.
• Proven ability to communicate effectively through multiple channels, including written, verbal and presentation.
• Proven experience of writing communications and bulletins.
• Demonstrable advanced knowledge of core Microsoft Office 365 applications.
• Demonstrable excellent interpersonal skills.
• Knowledge and understanding of coding languages.
• Professional qualification related to information, knowledge, benefits management, communications or training (e.g. CILIP, BCS Benefits Planning and Realisation or equivalent).
• Experience and evidence of brand design and development.
• Experience of implementing Service Design.